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Engineered, not resold

Business Telephone Systems done the modern way.

The business telephone system has moved on from the box on the wall. Today it's VoIP — calls over the internet, with smart routing, apps and an AI receptionist — from £5/user/month, installed and supported by a real UK team.

from £5Per user, basic package
£0Mid-contract rises
2027Beat the PSTN switch-off
Keep your numbers Managed switchover Real UK support

Phone system design

Review my current setup

Tell us how many people, how many sites and what frustrates you about the current system. A UK engineer designs the call flow, picks the handsets and quotes it, with your numbers ported.

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No hard sell·2-hour response, Mon–Fri·01902 427 427

Telexico handsets: Yealink and Grandstream desk phones, DECT and touch-screen models
The handsetsYealink and Grandstream desk phones, DECT and touch-screen models, pre-provisioned by Telexico and shipped ready to plug in.
What happens on a call

From the first ring to the recording.

The same cloud phone system routes every call the way your business works, then keeps a record of it.

A customer callsYour existing number, ported acrossLandline, mobile or a tracked campaign number
Auto attendant“Press 1 for sales, 2 for support”Opening hours, holidays and overflow rules
Ring group or queueRings the right people in the right orderPosition announcements and music on hold
Answered anywhereDesk phone: Yealink or Grandstream, pre-provisionedTelexico Mobile App: your extension on your mobileTelexico Web UC: the phone in a browser tab
Nothing lostUnanswered calls go to voicemail-to-emailEvery call recorded and searchable, with a CRM screen-pop
Simple, honest pricing

From £5 per user, per month.

No PBX hardware to buy and no big upfront cost — cloud phone systems that scale with your team. And because it’s all cloud-delivered, your platform can be activated the same day, with number porting typically completing in 5–14 working days.

The shift

From the old phone line to a modern system.

A traditional business telephone system ran on physical phone lines (PSTN/ISDN) — that network is being switched off by 2027, so every UK business is moving to an internet-based system. The good news: a modern VoIP phone system does far more than the old box, for less.

You get a main number with menus, calls that follow your team to desk, laptop or mobile, voicemail to email, call recording, and the option of an AI receptionist. See the full hub at business phone systems, or pick a setup: hosted VoIP, cloud PBX or Teams calling.

Telexico, in use

Every seat, fully loaded.

  • Call recording, the Telexico Mobile App and Telexico Web UC included
  • Handsets pre-provisioned and shipped ready to plug in
  • Moves, adds and changes from the portal, no engineer visit
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Telexico Web UC: keypad, directory and call notes in the browser
Pricing

What a business telephone system costs.

SetupGood forFrom (ex VAT)
Basic VoIPessential business calling, app-basedfrom £5/user/mo
Standard VoIPfull features, all-infrom £12.99/user/mo
VoIP + desk phonesoffices & receptionfrom £19.99/user/mo
VoIP + AI receptionistnever miss a call, 24/7from £12.99/user + AI from £150/mo

Starting prices, ex VAT, no mid-contract rises. Exact price depends on users and setup. Get a firm quote in 60 seconds →

Explore Telexico

The services behind the comparison.

Everything we'd put in front of you instead — designed, installed and supported by a UK team.

Phone systems

Connectivity

AI & more

Compare it properly, with no hard sell.

Send us your current setup and bill. We'll review what you have, what you pay, and where we can simplify or improve it — and tell you honestly if you're better off where you are.

Fully loaded, as standard

Everything in a Telexico seat.

Every user on a Telexico cloud phone system is a fully loaded seat: the features other providers sell as add-ons are included, the handsets are current-generation, and the whole estate is managed from one portal, around the clock.

Call recording included

Every seat records as standard, with recordings stored and searchable in your portal. Add AI Call Transcription for transcripts, summaries and keyword alerts on the same recordings.

Telexico Mobile App

iOS and Android. Your business number on your mobile: make, take, transfer and record calls, message colleagues and reach the company directory wherever you are.

Telexico Web UC

A full desk phone inside the browser: calls, attended and blind transfers, three-way conferencing, team chat, voicemail and call notes. Nothing to install, magic-link sign-in.

The latest handsets

Grandstream GRP series and Yealink T-series desk phones, DECT and WiFi cordless handsets, expansion modules and a video phone, pre-provisioned and shipped ready to plug in.

Multi-datacentre failover

The voice platform runs across multiple UK data centres with critical failover points, so a single site issue does not take your phones down.

Fraud alerts

Alerts fire when a customisable event happens on your account, so an unusual call pattern is flagged before it becomes a bill.

Audio studio built in

Auto attendant, music on hold and voicemail greetings from one text-to-speech and music studio: dozens of natural voices, a royalty-free music library, live in minutes.

24/7 portal, multilevel access

Configure every product from one portal with multilevel access: your team makes the day-to-day changes, your named engineer manages the rest. Online provisioning and full diagnostics cut the people in the chain and the errors with them.

Direct, not a reseller chain

Your named engineer works directly in the platform’s management portal, so faults and changes are handled by the person who knows your set-up rather than passed up a support chain.

Handsets

Current-generation handsets, pre-provisioned and ready to plug in.

We supply and manage Grandstream GRP-series carrier-grade desk phones and Yealink T-series and DECT handsets, with the specification and the ex-VAT price published for every model. Every handset is provisioned remotely from the portal, shipped configured, and re-provisioned in minutes if you move desks or sites.

Also supplied: Yealink SIP-T31P, T31W, T34W, T74W, T77U desk phones, Yealink W71P, W73P, W74P, W79P DECT systems, AX83H and AX86R Wi-Fi handsets, the GAC2500 conference phone, GUV3050 headset, HT801 analogue adapter, WP836 rugged Wi-Fi handset, GRP2602 desk phone, the GXV3380 video phone and GBX20 expansion module. See every handset with specs and prices →

Every seat, fully loaded.

Common questions

Frequently asked questions

Are business telephone systems being switched off in 2027? +

The old analogue/ISDN network is being retired by 2027 — not phones themselves. You move to an internet-based (VoIP) system, which we migrate for you — nothing switches until the new line is live —, keeping your numbers.

How much is a business telephone system? +

From around £5/user/month for VoIP, with standard features included and no mid-contract rises. Exact price depends on users and setup.

Can I keep my existing numbers? +

Yes — we port them across and keep your old service live until the new one is proven, so disruption is kept to a minimum.

Do I need new handsets? +

Not necessarily — you can go app-only, reuse many standard SIP handsets, or add new desk phones. We advise what suits your team.

Phone system types

Explore every type of phone system.

Part of: Business Phone Systems

Where this sits in our phone-systems hub

Local coverage

Trusted by businesses across the West Midlands.

WolverhamptonBilstonWednesfieldWillenhallCodsallTettenhallPennBushburySedgleyDudleyWalsallCannockBirmingham
Get started

Get a free, no-obligation quote.

Tell us your current setup and what's not working. We'll come back with a straight answer — what we'd change, what it costs, and whether it's even worth switching.

What's included
  • Desk phones or apps
  • Call routing & IVR
  • Hunt groups & queues
  • Voicemail-to-email
  • Call recording
  • Optional AI receptionist
One system, many names

Office telephone systems, digital telephone systems — same modern platform.

Businesses search for the same thing under different names, and they all point to the same modern, cloud-based answer:

Office telephone systems

The phones on your team's desks — handsets, reception routing, departments and queues — now delivered from the cloud instead of a box on the wall.

Digital telephone systems

"Digital" simply means the line is internet-based rather than analogue or ISDN. Every modern business telephone system is digital — which is exactly why the old network is being switched off in 2027.

Business telephone systems

The umbrella term — a complete system of numbers, extensions, call handling and features. Whatever you call it, we engineer it on one cloud platform with UK support.

Whether you call it an office telephone system, a digital telephone system or a business telephone system, the upgrade path is the same: a cloud platform that keeps your numbers, adds the features the old kit never had, and removes the hardware you used to maintain.

Nationwide coverage

Business Telephone Systems across the UK.

We deliver business telephone systems to businesses nationwide. Find your area for local detail, pricing and coverage:

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