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West Midlands · Business Telephone Systems

Business Telephone Systems across the West Midlands

We cover the West Midlands and the wider West Midlands area from our West Midlands base, with engineers on the road and UK support for everything else.

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UK engineers · Numbers ported · No mid-contract price rises · Live in days

Phone system design

Review my current setup

Tell us how many people, how many sites and what frustrates you about the current system. A UK engineer designs the call flow, picks the handsets and quotes it, with your numbers ported.

What do you need help with? (optional · pick any)

No hard sell·2-hour response, Mon–Fri·01902 427 427

Telexico handsets: Yealink and Grandstream desk phones, DECT and touch-screen models
The handsetsYealink and Grandstream desk phones, DECT and touch-screen models, pre-provisioned by Telexico and shipped ready to plug in.
Business Telephone Systems West Midlands

Business Telephone Systems across the West Midlands, done properly.

Traditional business telephone systems — the PBX in the cupboard wired to ISDN lines — are being switched off. BT's PSTN/ISDN network closes in January 2027, so every business telephone system across the West Midlands has to move to a modern digital replacement. The good news: a cloud telephone system does everything the old one did and far more, for less, with no box to maintain on site.

What you get

Everything included as standard.

ISDN replacement

A like-for-like upgrade from your old telephone lines.

Keep your structure

Extensions, departments and DDIs carried across.

Desk, app & mobile

One number across handset, laptop and phone.

Recording & reports

Record calls and see performance as standard.

Keep your numbers

We port every number — nothing switches until your new line is live.

UK support

One UK contact who knows your telephone system.

Telexico, in use

Every seat, fully loaded.

  • Call recording, the Telexico Mobile App and Telexico Web UC included
  • Handsets pre-provisioned and shipped ready to plug in
  • Moves, adds and changes from the portal, no engineer visit
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Telexico Web UC: keypad, directory and call notes in the browser
Why Telexico

Engineered, not resold.

Real UK support

The engineer who sets you up is the one who answers — not an offshore script.

No mid-contract rises

What you sign for is what you pay. No CPI hikes, no surprise renewals.

Keep your number

We port your existing West Midlands numbers across — nothing switches until the new line is live —.

One provider

Phones, broadband, WiFi, failover, CCTV and AI on one bill.

Live in days

Most setups go live within a couple of working days.

Honest advice

Sometimes the answer is "stay where you are" — we'll tell you.

Coverage

Serving West Midlands and the area around it.

We cover the West Midlands and the wider West Midlands area from our West Midlands base, with engineers on the road and UK support for everything else. We cover Birmingham, Wolverhampton, Coventry, Walsall and Dudley too — across the B, WV, WS, DY & ST postcode area and beyond.

BirminghamWolverhamptonCoventryWalsallDudley
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Get a straight answer on business telephone systems across the West Midlands.

Send us your current setup or a recent bill. We'll tell you honestly what we'd change, what it costs, and whether it's worth switching.

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In West Midlands

Every kind of business phone system in West Midlands, on one page.

Searches for cloud PBX, hosted VoIP, business VoIP, office and small-business phone systems in West Midlands all lead to the same modern set-up: calls carried over your internet connection, managed in the cloud, answered on a desk phone, a laptop or the Telexico Mobile App. Here is what each term means and when it fits.

Cloud PBX in West Midlands

The phone system itself lives in a UK data centre instead of a box on your wall. Nothing to maintain on site, new users added in minutes, and the same system follows you if you move premises in West Midlands.

Hosted VoIP and business VoIP in West Midlands

What most West Midlands businesses are really asking for: calls carried over your internet connection, with desk phones, desktop apps and the Telexico Mobile App on one business number, and queues, voicemail-to-email and call recording included. Quality depends on the broadband underneath, so we check the line before we quote the phones.

Small business phone systems in West Midlands

Two to twenty users: a welcome message, a ring group and the mobile app, priced per user per month, with most installs done without an engineer visit.

Office and multi-site phone systems in West Midlands

Larger teams and several sites: departments, IVR menus, wallboards, call recording for compliance and one directory across every location, so a West Midlands office and branches elsewhere run as one system.

SIP trunks in West Midlands

If you already own a PBX you like, SIP trunks replace the ISDN lines underneath it and cut the line rental. If you do not, a hosted system is usually simpler than keeping the old box alive.

Business telephone systems and the switch-off

Traditional telephone systems in West Midlands on analogue or ISDN lines need to move before the PSTN switch-off. We port your numbers, run the new system alongside the old one and cut over when you are ready.

Every seat, fully loaded.

FAQ

Business Telephone Systems across the West Midlands — your questions.

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Why do I have to replace my business telephone system?

BT is switching off the old PSTN and ISDN network in January 2027. Any telephone system relying on those lines stops working, so a digital (VoIP) replacement is required.
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Will my staff have to learn a whole new system?

No — it works the way a phone always has, just better. Handsets look and feel familiar; the new features are there when you want them.
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Can I keep my existing telephone numbers?

Yes. Every number is ported across as part of the switch, so customers call the same number and nothing changes for them.
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Is the old phone line being switched off?

Yes — BT's PSTN and ISDN network is being switched off in January 2027, so every business on a traditional line has to move to a digital phone system before then.
Get started

Get a free, no-obligation quote.

Tell us your current setup and what's not working. We'll come back with a straight answer — what we'd change, what it costs, and whether it's even worth switching.

Phone system design

Tell us what you need

Tell us how many people, how many sites and what frustrates you about the current system. A UK engineer designs the call flow, picks the handsets and quotes it, with your numbers ported.

What do you need help with? (optional · pick any)

No hard sell·2-hour response, Mon–Fri·01902 427 427

Local coverage

Serving businesses across the West Midlands

We work with businesses throughout the West Midlands and the surrounding area — UK engineers, project-managed installs, and real support after go-live.

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