Is Telexico CityFibre?

No — Telexico is an independent UK ISP that resells CityFibre-based products through wholesale channels. CityFibre owns the underlying alt-network; Telexico delivers the managed service to your business.

How do I know if CityFibre is at my address?

Telexico runs a live address-level check — we look up CityFibre coverage at your specific postcode and unit. Sometimes available now, sometimes coming, sometimes not their network. Honest answer in 24 hours.

Is CityFibre faster than Openreach?

At headline tiers similar (both deliver 1Gbps+). CityFibre is more consistently symmetric at competitive pricing — useful where upload matters. Openreach's footprint is wider nationally; CityFibre's footprint is denser where they've built.

Is CityFibre cheaper than Openreach?

Often slightly — especially at symmetric tiers — but it varies by product and provider. Telexico quotes against your specific address and gives you the comparison honestly.

What's the install time?

Typically 10-15 working days where the building is already CityFibre-enabled. Where the building isn't enabled, CityFibre civils may add 4-8 weeks. Survey first confirms.

What about VoIP over CityFibre?

Works very well — CityFibre's symmetric upload supports hosted VoIP with plenty of headroom. QoS configured on the managed router so voice always stays clear.

Can you bundle hosted phones?

Yes — most CityFibre customers do. One Telexico provider, one bill, one engineer when something needs attention.

CityFibre · UK alt-network · Gigabit symmetric · UK install · Live support

Zen business broadband in the West Midlands.

Business broadband and full fibre over Zen Internet across the West Midlands — Wolverhampton, Birmingham, Walsall — supplied and supported by Telexico, pairing Zen's reputation with local engineering.

Tailored around your business, not a fixed package.

Free infrastructure review — no obligation, no hard sell, no commodity pricing pressure.

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Free review Tailored to you No obligation

Based & managed

Bill & UK team

Day install

Telexico portal: router connections, WAN status and LTE failover details — The network, managedEvery Telexico connection is monitored from the portal: WAN status, the router, and the 4G/5G failover beneath it.

Zen in the West Midlands

Quality connectivity, locally supported.

Business fibre

Zen's well-regarded full-fibre service.

Leased lines

Dedicated options.

Local support

Supported across the West Midlands.

Why through Telexico

Zen plus local service.

One bill

Zen connectivity with phones and WiFi.

Independent

Zen where it's the best fit.

One contact

One provider for everything.

Telexico, in use

Built to stay up.

Full fibre, SoGEA or a leased line, chosen from the survey
Automatic 4G/5G failover available on every business set-up
Monitored from the Telexico portal, supported by a named UK engineer

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Fibre that stays up.

Common questions

Frequently asked questions

Is Zen available in the West Midlands?

We'll check availability at your postcode.

Why Zen?

A strong reputation for service and reliability.

One bill with phones?

Yes — everything together.

Networks & options

Other networks in West Midlands

Serving businesses across the West Midlands

We work with businesses throughout the West Midlands and the surrounding area — UK engineers, project-managed installs, and real support after go-live.