Professional first impression
Every call is answered immediately with a branded greeting — even at 8am, lunchtime or 6pm.
Callers reach the right person
Menu options route sales, support and accounts straight to the right team, cutting transfers.
Different menus by time of day
Office hours, evenings, weekends and bank holidays can each play the right greeting and routing.
Fewer missed and mishandled calls
Overflow rules send unanswered options to mobiles, voicemail-to-email or your AI receptionist.
Frequently asked questions
Do callers hate phone menus?
Only bad ones. A short, clear menu (two or three options) gets callers to the right person faster than a busy human switchboard — and you can always offer 'or hold for the team'.
Can we record our own greetings?
Yes — record your own, use our professional voiceover, or generate natural text-to-speech. Change it whenever you like.
Can the menu change out of hours?
Yes. Time conditions switch greetings and routing automatically for evenings, weekends and holidays.
Is an auto attendant included or extra?
Included with Telexico cloud phone systems — it's a core feature, not a bolt-on.
Want auto attendant on your phones?
It's included with Telexico cloud phone systems — we'll set it up around how your business works.