Contact Centre Phone Systems voice and beyond.
Cloud contact centre phone systems for UK teams — intelligent voice routing, queues, recording and analytics, with CRM integration and omnichannel options. Managed and supported locally, from £5/user/month.
From the first ring to the recording.
The same cloud phone system routes every call the way your business works, then keeps a record of it.
Every customer conversation, handled.
A contact centre phone system goes a step beyond a call centre: it brings customer conversations together with intelligent routing, deep CRM integration, quality monitoring and real-time analytics — so your team delivers a consistent experience and managers see what's happening live.
We deliver it on resilient cloud infrastructure with optional failover, installed and supported by a UK team. For the largest or most complex global deployments we'll advise honestly when a specialist platform like 8x8 fits better.
Contact centre pricing.
| Setup | Good for | From (ex VAT) |
|---|---|---|
| Basic VoIP | essential business calling, app-based | from £5/user/mo |
| Standard VoIP | full features, all-in | from £12.99/user/mo |
| VoIP + desk phones | offices & reception | from £19.99/user/mo |
| VoIP + AI receptionist | never miss a call, 24/7 | from £12.99/user + AI from £150/mo |
Starting prices, ex VAT, no mid-contract rises. Exact price depends on users and setup. Get a firm quote in 60 seconds →
Every seat, fully loaded.
- Call recording, the Telexico Mobile App and Telexico Web UC included
- Handsets pre-provisioned and shipped ready to plug in
- Moves, adds and changes from the portal, no engineer visit
The services behind the comparison.
Everything we'd put in front of you instead — designed, installed and supported by a UK team.
Phone systems
Connectivity
AI & more
Compare it properly, with no hard sell.
Send us your current setup and bill. We'll review what you have, what you pay, and where we can simplify or improve it — and tell you honestly if you're better off where you are.
Every seat, fully loaded.
Frequently asked questions
What's the difference between a call centre and a contact centre?
A call centre handles voice calls; a contact centre adds deeper CRM integration, quality monitoring, richer analytics and (optionally) digital channels. We build both — and advise which you actually need.
How much does a contact centre cost?
Agent licences from £5/user/month basic, with contact-centre features scoped and quoted around your channels, integrations and volumes. No mid-contract rises.
Can it integrate with our CRM?
Yes — CRM integration is core, so agents see caller context and calls are logged automatically.
Is it reliable enough for customer service?
Yes — built on resilient cloud infrastructure with optional 4G/5G failover and SLAs, supported by a UK team.