Connectivity built for call centres.
Low-latency, resilient connectivity sized for concurrent VoIP across dozens or hundreds of agents — because a call centre lives or dies on its line.
- 🔀 ACD & skills routing
- 📞 Call queues & callbacks
- 🎛️ IVR menus
- 🎙️ Call recording
- 📊 Live wallboards
- 👁️ Monitor & whisper
- 🔗 CRM integration
- 📱 Agent softphones
Concurrent calls change everything.
Concurrent capacity
Sized for many simultaneous calls, not a headline download figure.
QoS & low latency
Prioritised voice traffic for clear, stable calls under load.
Scales with seats
Add capacity as agent numbers grow.
Resilience as standard.
Failover
Second line or 4G/5G so a fault doesn't stop the floor.
Leased lines
Dedicated, uncontended bandwidth with a strict SLA.
One support line
We own the connectivity so you're never passed between carriers.
Frequently asked questions
Why can't we just use standard broadband?
A call centre runs many concurrent calls; without enough capacity and prioritised voice traffic, call quality drops under load. We size and prioritise the line for it.
Do you provide failover?
Yes — a second line or 4G/5G failover keeps the floor running.
Is a leased line worth it?
For larger or always-on operations, the guaranteed bandwidth and SLA usually are — we'll model it for you.
More call & contact centre solutions
Leased lines
Dedicated connectivity.
Business broadband
Our core broadband.
Call centre phone systems
Part of the call & contact centre cluster.
Contact centre phone systems
Part of the call & contact centre cluster.
Cloud contact centre
Part of the call & contact centre cluster.
Call recording solutions
Part of the call & contact centre cluster.
I can recommend connectivity, phones and AI in 30 seconds.