Every call written down, the important ones flagged.
From the recording to the alert in your inbox: this is the sequence the platform runs on every call.
Live queue visibility
Calls waiting and longest wait, updating in real time — busy periods become visible, not invisible.
Targets on show
Answer-rate and missed-call figures in front of the team keeps standards honest.
Agent status at a glance
Who's available, on a call, or wrapped up — perfect for supervisors and reception.
Any screen, zero installs
Runs in a browser — office TV, spare monitor, or a tab on the manager's laptop.
Every call, written down.
Frequently asked questions
Do wallboards need special hardware?
No — any screen with a browser works. Most businesses use a spare TV or monitor.
Can we choose what's displayed?
Yes — pick the stats that matter to you: queues, missed calls, per-agent, whole-company, and brand the layout.
Is this only for call centres?
Not at all — even a three-person office benefits from seeing missed calls the moment they happen.
Does it update in real time?
Yes — figures refresh live as calls land, ring, connect and end.
Want wallboards on your phones?
It's included with Telexico cloud phone systems — we'll set it up around how your business works.
Every call, written down.
- Transcript, summary and keywords on every recorded call
- Alerts emailed when a caller mentions a complaint, a cancellation or a competitor
- Search every conversation by name, number or word
