See missed calls instantly
Daily and real-time views of every unanswered call, so nothing slips silently.
Staff to your actual demand
Busiest-hour reports show exactly when you need more people answering.
Per-user and per-team stats
Calls handled, talk time, and answer rates by person, team and queue.
Reports to your inbox
Scheduled daily or weekly summaries land in your email automatically.
Frequently asked questions
Can I see calls we missed and ring them back?
Yes — missed-call reports include the caller's number and time, so your team can return every one.
Is this real-time or end-of-day?
Both — live dashboards and wallboards for right now, plus historical reports for trends.
Can reports be sent automatically?
Yes — schedule daily, weekly or monthly summaries to any email addresses.
Do we need extra software?
No — analytics are built into your Telexico phone system's portal.
Want call analytics on your phones?
It's included with Telexico cloud phone systems — we'll set it up around how your business works.