A Virgin Media Business alternative.
Want a phone-systems specialist that isn't tied to a single network? Telexico designs and supports business phone systems over whichever carrier suits your site — with UK engineering and no mid-contract surprises.
Providers are compared on what each publishes: list prices and the conditions attached to them, minimum terms and mid-contract rises, what the price includes (calls, set-up, porting, support hours), UK-based support, and whether failover is offered. Telexico’s own entries are our list prices. Where a provider has changed its terms since the date shown, the published source wins; tell us and we will correct it.
Compiled and reviewed by Mickey Mall, Director, Telexico Communications Ltd, Wolverhampton. Updated October 2026.
Common reasons businesses look for a Virgin Media Business alternative.
These are the patterns we hear most often — see which apply to you.
Not tied to one network
A single-network provider can only sell their own circuits. Telexico is carrier-agnostic — we choose the right connectivity for your building, which can include Virgin Media Business, Openreach or CityFibre.
A phone-systems specialist
Connectivity providers don't always specialise in the phone system itself. We design call flows, hunt groups, Teams calling and failover around how your business actually operates.
Local, named support
Instead of a large-provider call centre, you get UK engineers and a named contact who knows your setup.
What you get with Telexico instead.
Independent, UK-engineered, and built around your operation.
Engineered, not resold
We design the whole phone system around how you actually work — call flows, hunt groups, failover — not a generic package with your name pasted on.
UK engineers, named contact
Support from our Wolverhampton base, not an offshore script. Whoever answers already has your setup in front of them.
Carrier-agnostic & independent
We're not tied to one network. Your phone system can run over Openreach, CityFibre or another carrier — chosen for your site, not a sales target.
Moving to Telexico, with minimal planned downtime.
No lost numbers, no day without phones.
Every number ported
Keep all your existing numbers. Porting is included and we cut over with no loss of service.
Cutover planned to minimise disruption
We build and test the new system in parallel, then switch when you're ready — never a day without phones.
We do the heavy lifting
We map your current setup, plan the migration and configure everything before go-live, so it works on day one.
What Virgin Media O2 Business’s published terms say.
Quoted or closely paraphrased from Virgin Media O2 Business’s own terms, prices and published pages on the dates shown, with a link under each point. Clauses change: read the version attached to your own order before relying on anything here.
Who you are contracting with
Virgin Media O2’s business arm merged with Daisy Group into O2 Daisy on 4 August 2025 and rebranded as O2 Business on 29 April 2026, with “a phased introduction across customer channels”. Ask which entity and which terms apply to any renewal.
SourceMinimum term
Voom business broadband is “subject to 24 months minimum term contract”; a 12-month term costs an extra £5 a month on most packages; 36-month terms are also offered. The phone-system minimum term is not stated.
SourceThe April rise, in writing
“Monthly charges will increase every April bill thereafter by £3.50 (ex VAT)”; the worked example takes Voom 200 from £29.95 to £33.45 in April 2027 and £36.95 in April 2028 on a 36-month term.
SourcePublished prices
Voom 200 £29.95, 400 £34.95, 600 £38.95, Gig1 £43.95 a month ex VAT on 24 months; symmetrical Full Fibre X from £39.95 (200/200) to £53.95 (1000/1000); Cloud Voice “from just £8 per month”.
SourceSupport
“24/7 phone support”, issues “within 12 working hours”, “your dedicated account manager”; the Voom table lists technical support 8am to 6pm Monday to Friday. Whether support is UK-based is not stated.
SourceReviews and regulation
Trustpilot “Virgin Media Business”: 1.1 out of 5 from 1,082 reviews (95% one-star). Ofcom fined Virgin Media £28m in July 2026 for making it harder for consumers to cancel, and £23.8m in December 2025 over telecare customers; both concern the consumer business.
SourceThe notice window is the whole game.
The SMB pages do not publish a notice period or an auto-renewal rule, so work from your order form. Note the end date and the required notice, give notice in writing and keep the acknowledgement, and tell us the date: we build the new service alongside and port the numbers inside your window.
Tell us your end date →Months away? The date goes into the director’s diary and we come back before the window closes, with a written quote to compare against the renewal.
Four things that are the same on every Telexico agreement.
Rolling 30-day terms, or 12 months where handsets are included; the term and the notice period are written on the first page of the proposal. There is no automatic renewal clause: when a term ends you stay on 30-day rolling, nothing re-ties you for another year.
The per-user price you sign is the price for the term. There is no April uplift clause in a Telexico agreement.
Numbers port across on an agreed date, the new system runs alongside the old one until it is tested, and nothing is switched off early.
A named engineer and account manager from Wolverhampton, a WhatsApp group for your team, and a UK phone line answered by people who know your sites.
Trustpilot score shown for Virgin Media O2 Business: 1.1 out of 5 from 1,082 reviews on 14 October 2026 (Trustpilot). Telexico is a competitor; judge the points above on the documents linked, not on us.
Frequently asked questions
Can Telexico run our phone system over Virgin Media Business circuits?
Yes. We're carrier-agnostic, so if Virgin Media Business connectivity is the best fit for your site, your phone system can run over it — we build and support the system on top.
Will we keep our numbers?
Yes — number porting is included and we cut over with no loss of service.
Do you offer connectivity as well as phones?
Yes — broadband, full fibre, leased lines and 4G/5G failover, all under one Telexico relationship, but never locked to a single carrier.
Are there mid-contract price rises?
No. Your price is fixed for the term.
Is support UK-based?
Yes — UK engineers in Wolverhampton with a named contact.
Explore more
Business phone systems
The full Telexico phone systems range, built around your operation.
Hosted VoIP
Cloud calling, numbers ported, no mid-contract price rises.
Cloud PBX
A complete cloud phone system with no on-site hardware.
Teams Phone System
Make and take business calls right inside Microsoft Teams.
Office phone systems
Desk phones, softphones and app calling for the whole team.
What it costs
An honest breakdown of business phone system pricing in 2026.
Virgin Media Business is a trademark of its respective owner. Telexico Communications Ltd is an independent provider of business phone systems and connectivity, and is not affiliated with, endorsed by, or partnered with Virgin Media Business. Any comparison reflects our general understanding of publicly available information and our own services — always confirm current terms and features directly with each provider.