Call recording that keeps card data out.
Capture calls for quality and compliance while keeping cardholder data out of your recordings — supporting your PCI DSS obligations when you take payments by phone.
Every call written down, the important ones flagged.
From the recording to the alert in your inbox: this is the sequence the platform runs on every call.
Two proven approaches.
Pause & resume
Recording pauses automatically while card details are taken, then resumes.
DTMF masking
Keypad-entered card numbers are suppressed so they never reach the recording or the agent's screen.
Secure storage
Recordings stored securely with controlled, logged access and defined retention.
Honest about what this does.
Card data captured by phone falls under PCI DSS. These controls help keep it out of your recordings and systems — part of, not a substitute for, your wider compliance.
Reduce scope
Keeping card data out of recordings reduces what's in PCI scope.
Access & audit
Controlled access and logging support your evidence trail.
Set up with you
We configure it around how your team takes payments.
Every call, written down.
- Transcript, summary and keywords on every recorded call
- Alerts emailed when a caller mentions a complaint, a cancellation or a competitor
- Search every conversation by name, number or word
Every call, written down.
Frequently asked questions
Does this make us PCI compliant?
It supports your PCI DSS obligations by keeping cardholder data out of your call recordings. Full compliance depends on your wider people, process and systems — we provide the recording controls, not a blanket certification.
How does DTMF masking work?
When a customer types their card number on the keypad, the tones are suppressed so the digits never appear in the recording or to the agent.
Where are recordings stored?
Securely, with controlled access, logging and a defined retention period.
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Get a free, no-obligation quote.
Tell us your current setup and what's not working. We'll come back with a straight answer — what we'd change, what it costs, and whether it's even worth switching.
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