CityFibre · UK alt-network · Gigabit symmetric · UK install · Live support
Contact centre solutions.
Omnichannel cloud contact centre solutions — voice, email and chat in one place, with intelligent routing, recording and reporting, built and supported by Telexico.
Tailored around your business, not a fixed package.
Free infrastructure review — no obligation, no hard sell, no commodity pricing pressure.
⚡ Free review
💬 Tailored to you
🔒 No obligation
UK
Based & managed
1
Bill & UK team
7
Day install
What you get
A complete contact centre.
Intelligent routing
Get every contact to the right agent first time, across channels.
Omnichannel
Voice, email and webchat handled in one platform.
Live reporting
Wallboards and reports on queues, wait times and performance.
Built for performance
Tools that lift service.
Call recording
Capture calls for quality and compliance.
Quality monitoring
Score and coach agents to raise standards.
Scales on demand
Add agents instantly for busy periods.
Common questions
Frequently asked questions
Is it cloud-based?
Yes — fully cloud-delivered, so agents can work from anywhere.
Can it handle email and chat as well as calls?
Yes — it's omnichannel, bringing voice, email and chat together.
Can we scale for seasonal peaks?
Yes — add agents on demand with no hardware.
Contact centre suite
The complete contact centre toolkit
👋 Want help finding the right setup?
I can recommend connectivity, phones and AI in 30 seconds.
I can recommend connectivity, phones and AI in 30 seconds.
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