Screen pops
See the caller's name, company and history the moment the phone rings — answer informed, not blind.
Click-to-dial
Call any contact straight from the CRM — no misdials, no copying numbers.
Automatic call logging
Every call is recorded against the right contact with time and duration — no manual notes.
Works with what you use
Popular CRMs and helpdesks supported; bespoke systems can integrate via our API.
Frequently asked questions
Which CRMs do you integrate with?
The popular ones out of the box, and most others via open APIs. Tell us what you run and we'll confirm the exact fit before you commit.
Does it work for inbound and outbound?
Yes — inbound calls pop the record; outbound calls launch from the CRM and log back to it.
Is this complicated to set up?
No — we configure the integration for you as part of onboarding, then it just works.
What about our own in-house system?
Our platform has an API, so bespoke systems can usually be integrated — we'll scope it honestly first.
Want crm integration on your phones?
It's included with Telexico cloud phone systems — we'll set it up around how your business works.