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Engineered, not resold

Predictive dialler solutions that keep agents talking.

Outbound dialling that connects your agents to live answers and cuts dead time — with the call-handling and compliance controls UK outbound teams need.

ACDSkills-based routing
Live analytics
from £5Per agent, basic package
Keep your numbers Managed switchover Real UK support

Phone system design

Review my current setup

Tell us how many people, how many sites and what frustrates you about the current system. A UK engineer designs the call flow, picks the handsets and quotes it, with your numbers ported.

What do you need help with? (optional · pick any)

No hard sell·2-hour response, Mon–Fri·01902 427 427

Telexico handsets: Yealink and Grandstream desk phones, DECT and touch-screen models
The handsetsYealink and Grandstream desk phones, DECT and touch-screen models, pre-provisioned by Telexico and shipped ready to plug in.
What happens on a call

From the first ring to the recording.

The same cloud phone system routes every call the way your business works, then keeps a record of it.

A customer callsYour existing number, ported acrossLandline, mobile or a tracked campaign number
Auto attendant“Press 1 for sales, 2 for support”Opening hours, holidays and overflow rules
Ring group or queueRings the right people in the right orderPosition announcements and music on hold
Answered anywhereDesk phone: Yealink or Grandstream, pre-provisionedTelexico Mobile App: your extension on your mobileTelexico Web UC: the phone in a browser tab
Nothing lostUnanswered calls go to voicemail-to-emailEvery call recorded and searchable, with a CRM screen-pop
How it works

Three dialling modes, one platform.

Predictive

Dials ahead and predicts agent availability to maximise live conversations.

Progressive & preview

Steadier pacing or full record preview for higher-value or regulated calls.

CRM integration

Screen-pop, click-to-dial and write-back with your CRM.

Compliant by design

Built around UK rules.

Ofcom rules

Configured to respect Ofcom guidance on abandoned and silent calls.

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CLI presentation

Present a valid, callable number on every outbound call.

Suppression & opt-out

Honour Do-Not-Call and TPS suppression lists.

Telexico, in use

Every seat, fully loaded.

  • Call recording, the Telexico Mobile App and Telexico Web UC included
  • Handsets pre-provisioned and shipped ready to plug in
  • Moves, adds and changes from the portal, no engineer visit
Get my free review
Telexico Web UC: keypad, directory and call notes in the browser

Every seat, fully loaded.

Common questions

Frequently asked questions

What's the difference between predictive and progressive?

Predictive dials ahead to keep agents busy; progressive dials one call per free agent for a steadier, lower-risk pace. We set the mode to your campaign and risk tolerance.

Does it integrate with our CRM?

Yes — common CRMs are supported for screen-pop and write-back.

Is predictive dialling allowed in the UK?

Yes, within Ofcom's rules on abandoned and silent calls — we configure the platform to operate within them.

Get started

Get a free, no-obligation quote.

Tell us your current setup and what's not working. We'll come back with a straight answer — what we'd change, what it costs, and whether it's even worth switching.

Call centre features
  • ACD & skills routing
  • Call queues & callbacks
  • IVR menus
  • Call recording
  • Live wallboards
  • Monitor & whisper
  • CRM integration
  • Agent softphones
Chat on WhatsApp
Want help finding the right setup?
Tell us what you need — we’ll call you back within the hour.