Predictive dialler solutions that keep agents talking.
Outbound dialling that connects your agents to live answers and cuts dead time — with the call-handling and compliance controls UK outbound teams need.
- 🔀 ACD & skills routing
- 📞 Call queues & callbacks
- 🎛️ IVR menus
- 🎙️ Call recording
- 📊 Live wallboards
- 👁️ Monitor & whisper
- 🔗 CRM integration
- 📱 Agent softphones
Three dialling modes, one platform.
Predictive
Dials ahead and predicts agent availability to maximise live conversations.
Progressive & preview
Steadier pacing or full record preview for higher-value or regulated calls.
CRM integration
Screen-pop, click-to-dial and write-back with your CRM.
Built around UK rules.
Ofcom rules
Configured to respect Ofcom guidance on abandoned and silent calls.
CLI presentation
Present a valid, callable number on every outbound call.
Suppression & opt-out
Honour Do-Not-Call and TPS suppression lists.
Frequently asked questions
What's the difference between predictive and progressive?
Predictive dials ahead to keep agents busy; progressive dials one call per free agent for a steadier, lower-risk pace. We set the mode to your campaign and risk tolerance.
Does it integrate with our CRM?
Yes — common CRMs are supported for screen-pop and write-back.
Is predictive dialling allowed in the UK?
Yes, within Ofcom's rules on abandoned and silent calls — we configure the platform to operate within them.
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