From the first ring to the recording.
The same cloud phone system routes every call the way your business works, then keeps a record of it.
Office-hours logic
Different routing for open, closed, lunch and weekends — automatically.
Holiday calendar built in
Bank holidays and your own shutdown dates switch greetings without anyone remembering to.
Out-of-hours that captures work
Evenings can route to on-call mobiles, voicemail-to-email or 24/7 AI answering — not a dead line.
Override in one tap
Snowed in? Flip to closed-mode from the app in seconds.
Every seat, fully loaded.
Frequently asked questions
Can different departments have different hours?
Yes — sales, support and accounts can each follow their own schedule and out-of-hours behaviour.
What happens on bank holidays?
The holiday calendar switches to your holiday greeting and routing automatically — set once per year, or let it follow the standard UK dates.
Can we override the schedule manually?
Yes — an emergency-close toggle flips everything to your closed routing instantly, from the portal or app.
Does out-of-hours have to mean voicemail?
No — route to mobiles, an on-call rota, or the AI receptionist that answers and books jobs 24/7.
Want time conditions on your phones?
It's included with Telexico cloud phone systems — we'll set it up around how your business works.
Every seat, fully loaded.
- Call recording, the Telexico Mobile App and Telexico Web UC included
- Handsets pre-provisioned and shipped ready to plug in
- Moves, adds and changes from the portal, no engineer visit
