A Virgin Media Business alternative that puts you first.
Renewing with Virgin Media Business? We'll review your current setup and costs and show you an honest alternative on full fibre, leased lines or business broadband — UK-installed and UK-supported.
Providers are compared on what each publishes: list prices and the conditions attached to them, minimum terms and mid-contract rises, what the price includes (calls, set-up, porting, support hours), UK-based support, and whether failover is offered. Telexico’s own entries are our list prices. Where a provider has changed its terms since the date shown, the published source wins; tell us and we will correct it.
Compiled and reviewed by Mickey Mall, Director, Telexico Communications Ltd, Wolverhampton. Updated October 2026.
What matters when you switch.
One accountable team
One UK team for install and support, not a queue.
Engineered, not resold
Connectivity sized to your premises and how hard you work it.
One simple bill
Broadband, phones and WiFi together, clearly itemised.
A clean, planned migration.
Free, honest review
Send your current Virgin bill and setup; we'll review it straight.
No-downtime switch
Planned around your business, numbers kept.
UK support
A team that knows your setup after you're live.
What Virgin Media O2 Business’s published terms say.
Quoted or closely paraphrased from Virgin Media O2 Business’s own terms, prices and published pages on the dates shown, with a link under each point. Clauses change: read the version attached to your own order before relying on anything here.
Who you are contracting with
Virgin Media O2’s business arm merged with Daisy Group into O2 Daisy on 4 August 2025 and rebranded as O2 Business on 29 April 2026, with “a phased introduction across customer channels”. Ask which entity and which terms apply to any renewal.
SourceMinimum term
Voom business broadband is “subject to 24 months minimum term contract”; a 12-month term costs an extra £5 a month on most packages; 36-month terms are also offered. The phone-system minimum term is not stated.
SourceThe April rise, in writing
“Monthly charges will increase every April bill thereafter by £3.50 (ex VAT)”; the worked example takes Voom 200 from £29.95 to £33.45 in April 2027 and £36.95 in April 2028 on a 36-month term.
SourcePublished prices
Voom 200 £29.95, 400 £34.95, 600 £38.95, Gig1 £43.95 a month ex VAT on 24 months; symmetrical Full Fibre X from £39.95 (200/200) to £53.95 (1000/1000); Cloud Voice “from just £8 per month”.
SourceSupport
“24/7 phone support”, issues “within 12 working hours”, “your dedicated account manager”; the Voom table lists technical support 8am to 6pm Monday to Friday. Whether support is UK-based is not stated.
SourceReviews and regulation
Trustpilot “Virgin Media Business”: 1.1 out of 5 from 1,082 reviews (95% one-star). Ofcom fined Virgin Media £28m in July 2026 for making it harder for consumers to cancel, and £23.8m in December 2025 over telecare customers; both concern the consumer business.
SourceThe notice window is the whole game.
The SMB pages do not publish a notice period or an auto-renewal rule, so work from your order form. Note the end date and the required notice, give notice in writing and keep the acknowledgement, and tell us the date: we build the new service alongside and port the numbers inside your window.
Tell us your end date →Months away? The date goes into the director’s diary and we come back before the window closes, with a written quote to compare against the renewal.
Four things that are the same on every Telexico agreement.
Rolling 30-day terms, or 12 months where handsets are included; the term and the notice period are written on the first page of the proposal. There is no automatic renewal clause: when a term ends you stay on 30-day rolling, nothing re-ties you for another year.
The per-user price you sign is the price for the term. There is no April uplift clause in a Telexico agreement.
Numbers port across on an agreed date, the new system runs alongside the old one until it is tested, and nothing is switched off early.
A named engineer and account manager from Wolverhampton, a WhatsApp group for your team, and a UK phone line answered by people who know your sites.
Trustpilot score shown for Virgin Media O2 Business: 1.1 out of 5 from 1,082 reviews on 14 October 2026 (Trustpilot). Telexico is a competitor; judge the points above on the documents linked, not on us.
Frequently asked questions
Do you tie us into a long contract?
We're clear and upfront on terms — no hidden lock-ins.
Can you match or beat our current speed?
We'll review what you have and recommend full fibre, leased lines or broadband to suit.
What networks do you use?
Openreach and CityFibre, depending on what's available at your premises.