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Telexico handsets: Yealink and Grandstream desk phones, DECT and touch-screen models
The handsetsYealink and Grandstream desk phones, DECT and touch-screen models, pre-provisioned by Telexico and shipped ready to plug in.
What happens on a call

From the first ring to the recording.

The same cloud phone system routes every call the way your business works, then keeps a record of it.

A customer callsYour existing number, ported acrossLandline, mobile or a tracked campaign number
Auto attendant“Press 1 for sales, 2 for support”Opening hours, holidays and overflow rules
Ring group or queueRings the right people in the right orderPosition announcements and music on hold
Answered anywhereDesk phone: Yealink or Grandstream, pre-provisionedTelexico Mobile App: your extension on your mobileTelexico Web UC: the phone in a browser tab
Nothing lostUnanswered calls go to voicemail-to-emailEvery call recorded and searchable, with a CRM screen-pop
TELEXICO WEB UC · BROWSER SOFTPHONE

Your desk phone,
without the desk.

A complete business phone inside your browser — calls, transfers, conferencing, team chat, voicemail and history. Nothing to install, no passwords to remember. Open a tab and your extension is wherever you are.

✓ Free trial on your numbers✓ Nothing to install✓ No passwords

Written and reviewed by Mickey Mall, Director, Telexico Communications Ltd · Updated October 2026

🔒 app.telexico.com/web-uc
Telexico Web UC browser softphone dashboard: dialpad, live company directory and call notes open side by side
The real Telexico Web UC workspace — dialpad, live directory & call notes, open together.
Where most softphones stop

Telexico Web UC is just getting started.

Advanced calling, properly done

Attended & blind transfers, three-way conferencing, multiple simultaneous calls, hold, mute, in-call keypad — plus click-to-dial from any webpage via the Chrome extension.

Team chat with presence

One-to-one and group chat with read receipts, and a live directory showing who's free, busy or on a call. One click to ring, one click to message.

A dashboard that works your way

Drag, resize, expand or hide cards — voicemail, recents, contacts, chat, notes — plus a compact popup mode that docks neatly beside your other apps.

Notes, tags & wrap-up

Log caller, subject and disposition; tag by Sales or Support; email the note to whoever needs it. Persistent notepad and quick links included.

Magic-link sign-in

A one-time email link sets you up; your extension then follows you to any computer. No passwords — and nothing for IT to babysit.

Voicemail & searchable history

Personal and business voicemail, missed/in/out filters, search by name or number, click any past call to redial. Nothing lost.

Telexico, in use

Every seat, fully loaded.

  • Call recording, the Telexico Mobile App and Telexico Web UC included
  • Handsets pre-provisioned and shipped ready to plug in
  • Moves, adds and changes from the portal, no engineer visit
Get my free review
Telexico Web UC: keypad, directory and call notes in the browser
Who it fits

Built for how UK teams work now.

Hybrid & remote teams

The office number rings the kitchen laptop the same as the office desk. No VPN, no handset couriered to a new starter — a browser tab and they're live.

Desk-phone-free offices

Pair Telexico Web UC with our phone systems from £5/user and skip handsets for screen-based staff. Reception keeps desk phones; everyone else keeps desk space.

Mixed estates

Works alongside desk phones and mobile apps on the same extension — answer at the desk, continue in the browser, log the note. See the full feature stack.

Every panel, one click away

The tools your team lives in.

Telexico Web UC dialpad panel for calls, transfers and conferencing

Dialpad

Call, transfer, conference

Telexico Web UC company chat panel with team messages and read receipts

Company chat

Message the whole team

Telexico Web UC live directory showing who is available, busy or on a call

Live directory

See who’s free at a glance

Telexico Web UC call notes panel to log caller, subject, disposition and email the note

Call notes

Log, tag & email wrap-ups

Every feature, nothing left out

The whole phone, in one window.

Calling

  • Attended & blind transfers
  • Three-way conferencing
  • Multiple calls at once
  • Hold, mute & in-call keypad
  • Dynamic keypad with contact suggestions
  • Favourites & one-tap redial
  • Click-to-dial from any web page
  • Call forwarding
  • Scheduled Do Not Disturb

Chat & presence

  • One-to-one & group chat
  • Read receipts (sent / delivered / read)
  • Live directory — online, available, on a call, offline
  • One click to call or message anyone
  • Quick replies for common responses
  • Search across all chats
  • Pin & archive conversations

Your workspace

  • Card-based layout you arrange
  • Drag, resize, expand or hide any card
  • Seven card types to mix and match
  • Full-screen or compact popup mode — the whole phone in a 500px window
  • Auto-switches as you resize
  • Interface zoom 70%–150%

Voicemail & history

  • Personal & business voicemail boxes
  • New-message indicator
  • Full call history — missed, in, out
  • Search by name or number
  • Click any past call to redial
  • Delete entries singly or in bulk

Productivity toolkit

  • Call notes with wrap-up tags (Sales, Support, your own)
  • Email call details to anyone
  • Calculator with VAT & margin
  • Persistent notepad between sessions
  • Quick Links to the sites you use
  • World clock
  • Bulk contact import by CSV

Sign-in & control

  • Magic-link login — no passwords
  • Your extension follows you to any computer
  • Choose your ringtone
  • Ring, vibrate or silent
  • Google, Gmail, Calendar & Maps shortcuts built in
FREE TRIAL

Try Telexico Web UC free on your own numbers.

See your whole team's extension running in the browser — calls, chat, directory, notes — before you change a thing. We set the trial up for you; no handsets to post, nothing to install.

Start My Free Trial →

Prefer to talk? Call 01902 427 427 — Wolverhampton HQ.

Questions we're asked

Web UC, answered.

Is there a free trial?

Yes — we can set Telexico Web UC up for a free trial on your own numbers, so your team can use it for real before you commit. No handsets to post, nothing to install; just tell us who to switch on.

Do I need to install anything to use Telexico Web UC?

No. Telexico Web UC runs entirely in your browser — open a tab, sign in with your magic link, and your full business extension is live. There is nothing to download and no passwords to remember.

Can Telexico Web UC really replace a desk phone?

For most screen-based staff, yes: attended and blind transfers, three-way conferencing, multiple concurrent calls, hold, mute and voicemail are all built in. Reception can keep desk phones while everyone else works from the browser.

Does it work from home or when travelling?

Yes — your extension follows your sign-in, not a device. Any computer with a browser becomes your office phone, on the same number, with the same directory and chat.

Is Telexico Web UC included with Telexico phone systems?

Telexico Web UC ships as part of our hosted phone systems — from £5 per user monthly — alongside mobile apps and optional desk phones on the same extension.

Try it beside your other apps.

We'll show you Telexico Web UC running on your numbers, with your team's directory — in the browser, in minutes. Included with Telexico phone systems from £5/user.

Book My Web UC Demo →

Or call 01902 427 427 — real people, Wolverhampton HQ.

Every seat, fully loaded.

Every feature, listed

Where most softphones stop, Telexico Web UC is just getting started.

Most browser phones give you the first list. Telexico Web UC gives you all of it, included with your seat.

What every softphone has

  • Keypad and dialler
  • Make and receive calls
  • Basic call transfer
  • Directory
  • One-to-one chat
Telexico Web UC adds

Advanced calling

  • Attended and blind call transfers
  • Three-way conferencing
  • Multiple concurrent calls
  • Hold, mute and in-call DTMF
  • Click-to-dial via a Chrome extension
  • A dynamic keypad that adapts as you dial
  • Contact suggestions as you type
  • Favourites and redial
  • Scheduled Do Not Disturb
  • Call forwarding

Team chat and presence

  • Internal one-to-one and group chat
  • Read receipts: sent, delivered, read
  • Live directory presence: Online, Available, On a call, Offline
  • One-click call from the directory
  • One-click chat from the directory
  • Archived chats, pinning and search across chats
  • Quick replies for common responses
  • My Contacts and Business Contacts directories

Voicemail and call history

  • Personal and business voicemail boxes
  • New-message indicator
  • Full call history with filters
  • Filter by missed, incoming or outgoing
  • Search call logs by name or number
  • Click any past call to redial
  • Delete entries individually or in bulk

Customisable dashboard

  • “My Space” card-based layout
  • Toggle cards on or off
  • Drag to reorder
  • Expand any card to full width
  • Popup mode and full-screen mode
  • Auto-switching layout as you resize
  • Interface zoom from 70% to 150%
  • Compact mode: a slim 500px popup beside your other apps

Productivity tools

  • Call notes and wrap-up tagging
  • Tag calls by Sales, Support, anything
  • Email a copy of the call notes to whoever needs it
  • Calculator with VAT and margin
  • Notepad that persists between sessions
  • Quick Links to your most-used sites
  • World clock
  • CSV bulk contact import

Sign-in and access

  • Magic-link login by email
  • One-time set-up, automatic from then on
  • No passwords to remember
  • Sign in from any computer
  • Login follows your extension, not the device
  • Choose from a selection of ringtones
  • Ring, vibrate or silent modes
Compact mode

A full phone system, in a popup window.

Pop Telexico Web UC out into a slim 500px window and keep it open beside your CRM, your inbox or your practice system. Everything in the full dashboard, just smaller. Here is the tour.

Telexico Web UC compact popup: dial, hold, transfer
Dial, hold, transferFull softphone: attended and blind transfers, three-way conferencing, DTMF, hold and mute. Everything a desk phone does.
Telexico Web UC compact popup: see who’s online
See who’s onlineLive directory of your team with presence. One click to call, one click to chat. Includes My Contacts and Business Contacts.
Telexico Web UC compact popup: one place for every chat
One place for every chatOne-to-ones, groups and broadcasts side by side. Search across them, pin the ones that matter, read receipts on every reply.
Telexico Web UC compact popup: quick replies, ready to send
Quick replies, ready to sendGroup chat with read receipts. Tap a quick reply for common responses, or type your own.
Telexico Web UC compact popup: log every call
Log every callCapture caller, subject, disposition and notes, then email a copy to whoever needs it. No more lost details.
Areas we cover

Available across the UK

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