Teams Calling turn Microsoft Teams into your phone system.
Already living in Microsoft Teams? Add real phone calling — external calls to and from any number, right inside Teams — with UK numbers, porting and proper support. From £5/user/month.
From the first ring to the recording.
The same cloud phone system routes every call the way your business works, then keeps a record of it.
Calling, built into Teams.
Microsoft Teams handles internal chat and calls brilliantly, but out of the box it can't call external phone numbers. Teams Calling adds that — so your team dials and receives normal phone calls inside Teams, on the same numbers, from desktop, mobile or a desk phone.
We deliver it via Operator Connect or Direct Routing depending on what suits you, handle the licensing and porting, and support it with a named UK contact. See the Teams Phone System page for the full picture.
Teams Calling pricing.
| Setup | Good for | From (ex VAT) |
|---|---|---|
| Basic VoIP | essential business calling, app-based | from £5/user/mo |
| Standard VoIP | full features, all-in | from £12.99/user/mo |
| VoIP + desk phones | offices & reception | from £19.99/user/mo |
| VoIP + AI receptionist | never miss a call, 24/7 | from £12.99/user + AI from £150/mo |
Starting prices, ex VAT, no mid-contract rises. Exact price depends on users and setup. Get a firm quote in 60 seconds →
Every seat, fully loaded.
- Call recording, the Telexico Mobile App and Telexico Web UC included
- Handsets pre-provisioned and shipped ready to plug in
- Moves, adds and changes from the portal, no engineer visit
The services behind the comparison.
Everything we'd put in front of you instead — designed, installed and supported by a UK team.
Phone systems
Connectivity
AI & more
Compare it properly, with no hard sell.
Send us your current setup and bill. We'll review what you have, what you pay, and where we can simplify or improve it — and tell you honestly if you're better off where you are.
Every seat, fully loaded.
Frequently asked questions
Can Microsoft Teams make external phone calls?
Not by default — you add a calling plan, Operator Connect or Direct Routing. We set that up so Teams becomes a full phone system that calls any number.
Do I need extra licences for Teams Calling?
You need the right Microsoft licensing plus a calling solution. We advise on the most cost-effective combination for your team.
Can I keep my numbers in Teams?
Yes — we port your existing numbers so they work directly in Teams, — nothing switches until the new line is live —.
Is Teams Calling cheaper than a separate phone system?
For a Microsoft-heavy office it's often simpler and cheaper, since you're not running a separate platform. We'll compare both honestly for you.