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CityFibre · UK alt-network · Gigabit symmetric · UK install · Live support

Teams phone system calls inside Microsoft 365.

Make Microsoft Teams your complete business phone system — external calling, business numbers, queues and menus, all inside Teams.

Tailored around your business, not a fixed package.
Free infrastructure review — no obligation, no hard sell, no commodity pricing pressure.
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Phone system design

Review my current setup

Tell us how many people, how many sites and what frustrates you about the current system. A UK engineer designs the call flow, picks the handsets and quotes it, with your numbers ported.

What do you need help with? (optional · pick any)

No hard sell·2-hour response, Mon–Fri·01902 427 427

Free review Tailored to you No obligation
UK
Based & managed
1
Bill & UK team
7
Day install
Telexico handsets: Yealink and Grandstream desk phones, DECT and touch-screen models
The handsetsYealink and Grandstream desk phones, DECT and touch-screen models, pre-provisioned by Telexico and shipped ready to plug in.
What happens on a call

From the first ring to the recording.

The same cloud phone system routes every call the way your business works, then keeps a record of it.

A customer callsYour existing number, ported acrossLandline, mobile or a tracked campaign number
Auto attendant“Press 1 for sales, 2 for support”Opening hours, holidays and overflow rules
Ring group or queueRings the right people in the right orderPosition announcements and music on hold
Answered anywhereDesk phone: Yealink or Grandstream, pre-provisionedTelexico Mobile App: your extension on your mobileTelexico Web UC: the phone in a browser tab
Nothing lostUnanswered calls go to voicemail-to-emailEvery call recorded and searchable, with a CRM screen-pop
Teams as your phone system

One app for chat, meetings and calls.

Business calling

Take and make external calls in Teams.

Queues & menus

Call queues and auto-attendants for reception.

Anywhere

Calls on desktop, web and the Teams mobile app.

Is it right for you?

Best if your team already lives in Teams.

Teams-first businesses

If Teams is already your hub, add calling to it.

Or hosted VoIP

Prefer handsets and a classic system? We do that too.

Honest advice

We’ll recommend the right fit, not just one option.

Telexico, in use

Every seat, fully loaded.

  • Call recording, the Telexico Mobile App and Telexico Web UC included
  • Handsets pre-provisioned and shipped ready to plug in
  • Moves, adds and changes from the portal, no engineer visit
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Telexico Web UC: keypad, directory and call notes in the browser

Every seat, fully loaded.

Common questions

Frequently asked questions

Can Teams replace my phone system?

Yes — with calling added via Direct Routing, Teams becomes a full business phone system.

Do staff need desk phones?

No — they can use the Teams app, though Teams-certified handsets are available.

Can you port my numbers?

Yes — we move your existing numbers to Teams.

Networks & options

Explore more

Teams phone system

The main Teams page.

Teams calling services

Add calling to Teams.

Business phone systems

Our pillar page.

Also see

Microsoft Teams telephony

Enterprise calling for Teams via Direct Routing. Microsoft Teams telephony →

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