Is Telexico CityFibre?

No — Telexico is an independent UK ISP that resells CityFibre-based products through wholesale channels. CityFibre owns the underlying alt-network; Telexico delivers the managed service to your business.

How do I know if CityFibre is at my address?

Telexico runs a live address-level check — we look up CityFibre coverage at your specific postcode and unit. Sometimes available now, sometimes coming, sometimes not their network. Honest answer in 24 hours.

Is CityFibre faster than Openreach?

At headline tiers similar (both deliver 1Gbps+). CityFibre is more consistently symmetric at competitive pricing — useful where upload matters. Openreach's footprint is wider nationally; CityFibre's footprint is denser where they've built.

Is CityFibre cheaper than Openreach?

Often slightly — especially at symmetric tiers — but it varies by product and provider. Telexico quotes against your specific address and gives you the comparison honestly.

What's the install time?

Typically 10-15 working days where the building is already CityFibre-enabled. Where the building isn't enabled, CityFibre civils may add 4-8 weeks. Survey first confirms.

What about VoIP over CityFibre?

Works very well — CityFibre's symmetric upload supports hosted VoIP with plenty of headroom. QoS configured on the managed router so voice always stays clear.

Can you bundle hosted phones?

Yes — most CityFibre customers do. One Telexico provider, one bill, one engineer when something needs attention.

CityFibre · UK alt-network · Gigabit symmetric · UK install · Live support

Microsoft Teams telephony.

Enterprise-grade telephony for Microsoft Teams — external calling, UK numbers and full call routing, delivered and supported by Telexico.

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Tailored around your business, not a fixed package.

Free infrastructure review — no obligation, no hard sell, no commodity pricing pressure.

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⚡ Free review 💬 Tailored to you 🔒 No obligation

Based & managed

Bill & UK team

Day install

Telephony for Teams

Proper calling, not just chat.

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PSTN calling

Connect Teams to the public phone network.

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Direct Routing

Your numbers, your rates, our platform.

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Routing & reporting

Queues, attendants and call analytics.

Why Telexico

Engineered, not resold.

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We run the platform

Fully managed Direct Routing.

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UK support

Local team, not a global helpdesk.

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Keep your numbers

Ported across to Teams.

Common questions

Frequently asked questions

What is Teams telephony?

It’s the phone-calling capability added to Microsoft Teams so you can call external numbers.

How is it delivered?

Via Direct Routing — we connect Teams to the phone network with your numbers.

Is it reliable?

Yes — it runs on our managed, resilient platform.

Networks & options

Explore more

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Microsoft Teams telephony.

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