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Engineered, not resold

Phone systems for call centres calling built around the work.

Phone systems designed for call centres and high-volume teams — robust queuing, skills-based routing, live wallboards, recording and CRM integration, on one supported platform.

ACDSkills-based routing
Live analytics
from £5Per agent, basic package
Keep your numbers Managed switchover Real UK support

Phone system design

Review my current setup

Tell us how many people, how many sites and what frustrates you about the current system. A UK engineer designs the call flow, picks the handsets and quotes it, with your numbers ported.

What do you need help with? (optional · pick any)

No hard sell·2-hour response, Mon–Fri·01902 427 427

Professional services: an office
Built for the sectorPhones, broadband, WiFi and AI specified for the way the sector works, installed and supported by one UK team.
What happens on a call

From the first ring to the recording.

The same cloud phone system routes every call the way your business works, then keeps a record of it.

A customer callsYour existing number, ported acrossLandline, mobile or a tracked campaign number
Auto attendant“Press 1 for sales, 2 for support”Opening hours, holidays and overflow rules
Ring group or queueRings the right people in the right orderPosition announcements and music on hold
Answered anywhereDesk phone: Yealink or Grandstream, pre-provisionedTelexico Mobile App: your extension on your mobileTelexico Web UC: the phone in a browser tab
Nothing lostUnanswered calls go to voicemail-to-emailEvery call recorded and searchable, with a CRM screen-pop
Simple, honest pricing

From £5 per user, per month.

No PBX hardware to buy and no big upfront cost — cloud phone systems that scale with your team. And because it’s all cloud-delivered, your platform can be activated the same day, with number porting typically completing in 5–14 working days.

Built for high volume

Handle peaks without dropping calls.

Smart queues

Hold, route and prioritise high call volumes.

CRM integration

Click-to-dial and screen-pop with your CRM.

Reporting

Agent and queue analytics to manage performance.

Telexico, in use

Every seat, fully loaded.

  • Call recording, the Telexico Mobile App and Telexico Web UC included
  • Handsets pre-provisioned and shipped ready to plug in
  • Moves, adds and changes from the portal, no engineer visit
Get my free review
Telexico Web UC: keypad, directory and call notes in the browser
Why teams choose us

Engineered, not resold.

Set up for you

Configured around your call flows and teams.

Scales

Add seats as the team grows.

UK support

A team that knows your setup.

Every seat, fully loaded.

Common questions

Frequently asked questions

How many agents can it handle?

From a handful to hundreds — it scales with you.

Does it record calls?

Yes — recording is available for quality and compliance.

Can it integrate with our CRM?

Yes — common CRMs are supported.

Get started

Get a free, no-obligation quote.

Tell us your current setup and what's not working. We'll come back with a straight answer — what we'd change, what it costs, and whether it's even worth switching.

Call centre features
  • ACD & skills routing
  • Call queues & callbacks
  • IVR menus
  • Call recording
  • Live wallboards
  • Monitor & whisper
  • CRM integration
  • Agent softphones
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Want help finding the right setup?
Tell us what you need — we’ll call you back within the hour.