Phone Systems for Taxi Firms built for keeping every booking answered.
When the phone's ringing off the hook on a Friday night, every busy tone is a fare lost to a competitor. Telexico builds taxi phone systems that take the volume.
From the first ring to the recording.
The same cloud phone system routes every call the way your business works, then keeps a record of it.
Why taxi and private hire firms need a phone system that keeps up.
Every missed call is a missed customer. Here's where it matters most.
Peak-night surges
Weekend and event surges overwhelm small setups. Call queuing and multiple concurrent lines keep callers holding with you, not redialling a rival.
Instant answer matters
Taxi callers don't wait — a busy tone means they call the next firm. Queuing and overflow keep every caller in the line.
You can't afford downtime
If the line drops, the bookings stop. 4G/5G failover keeps calls coming through even if your broadband fails.
What Telexico gives taxi and private hire firms.
Mapped to how your day actually runs.
Multiple concurrent calls
Take many calls at once with queuing, so a surge never returns a busy tone.
Dispatch-ready routing
Route calls to controllers, ring groups or mobiles, with overflow so nothing is missed.
Call recording
Recordings settle disputes over bookings, pickups and addresses, and help train new controllers.
Every seat, fully loaded.
- Call recording, the Telexico Mobile App and Telexico Web UC included
- Handsets pre-provisioned and shipped ready to plug in
- Moves, adds and changes from the portal, no engineer visit
Engineered, supported, and yours.
Independent, UK-engineered, built around your operation.
Engineered, not resold
We design call flows, hunt groups and failover around how you actually work — not a generic package.
UK engineers, named contact
Support from Wolverhampton, with someone who already knows your setup.
Numbers ported, no surprises
Keep every number, with a cutover planned to minimise disruption and no mid-contract price rises.
Every seat, fully loaded.
Frequently asked questions
Can it handle a Friday-night rush without busy tones?
Yes — call queuing plus multiple concurrent lines hold callers in the queue and answer them in turn, instead of returning a busy tone.
What happens if our internet goes down?
With 4G/5G failover your calls automatically continue over a mobile network, so bookings keep coming even during an outage.
Can calls go to several controllers at once?
Yes — ring groups and hunt groups distribute calls across your team, with overflow to mobiles.
Do you record calls?
Yes — call recording is available, which is useful for resolving booking disputes and training.
Will we keep our number?
Yes — number porting is included with a switchover planned to minimise disruption, so your advertised number stays the same.