Phone Systems for Vehicle Repair Centres built for keeping the service desk answering.
Your team is under a bonnet, not at a desk — so the phone rings out and the job goes elsewhere. Telexico builds garage phone systems that catch every booking.
From the first ring to the recording.
The same cloud phone system routes every call the way your business works, then keeps a record of it.
Why garages and vehicle repair centres need a phone system that keeps up.
Every missed call is a missed customer. Here's where it matters most.
Staff away from the desk
Technicians on the floor miss desk-phone calls. Mobile and app calling plus ring groups mean calls reach whoever's free.
Bookings & status calls
Missed booking and 'is it ready?' calls cost jobs and frustrate customers. Smart routing and voicemail-to-email keep them moving.
Parts & supplier calls
Keep supplier and customer lines flowing with hunt groups, so the workshop isn't held up waiting on a single handset.
What Telexico gives garages and vehicle repair centres.
Mapped to how your day actually runs.
Mobile & app calling
Take business calls on a mobile or app from anywhere in the workshop, on your business number.
Voicemail-to-email
Missed-call voicemails land in your inbox as audio and text, so nothing slips through.
Smart routing
Calls flow to reception, the workshop or a mobile, with overflow so a busy bay never means a missed call.
Every seat, fully loaded.
- Call recording, the Telexico Mobile App and Telexico Web UC included
- Handsets pre-provisioned and shipped ready to plug in
- Moves, adds and changes from the portal, no engineer visit
Engineered, supported, and yours.
Independent, UK-engineered, built around your operation.
Engineered, not resold
We design call flows, hunt groups and failover around how you actually work — not a generic package.
UK engineers, named contact
Support from Wolverhampton, with someone who already knows your setup.
Numbers ported, no surprises
Keep every number, with a cutover planned to minimise disruption and no mid-contract price rises.
Every seat, fully loaded.
Frequently asked questions
Can staff take calls away from the front desk?
Yes — mobile and app calling lets your team answer business calls on their business number from anywhere in the workshop.
How do we stop missing booking calls?
Ring groups, overflow and voicemail-to-email make sure calls reach someone or are captured and returned quickly.
Can we keep our existing number?
Yes — number porting is included with a switchover planned to minimise disruption.
Do you offer an AI receptionist for busy periods?
Yes — an AI receptionist can answer, book routine jobs and take messages when the team can't get to the phone.
Is there a cost to switch?
We'll quote it transparently up front, with no mid-contract price rises — and check what connectivity is available at your address.