Phone Systems for Vets built for never missing a booking.
Worried pet owners don't wait on hold. Telexico builds veterinary phone systems that answer every call — in clinic, out of hours, and at your busiest.
From the first ring to the recording.
The same cloud phone system routes every call the way your business works, then keeps a record of it.
Why veterinary practices need a phone system that keeps up.
Every missed call is a missed customer. Here's where it matters most.
Anxious owners can't wait
A distressed owner who hits a busy tone calls the next practice. Call queuing and overflow mean every call is answered or returned fast.
Out-of-hours & emergencies
Route after-hours calls to your on-call vet, an emergency partner or a clear recorded message — never a dead line.
Branch & reception load
Multi-site routing, hunt groups and voicemail-to-email keep a busy reception from dropping calls during clinics.
What Telexico gives veterinary practices.
Mapped to how your day actually runs.
AI receptionist overflow
When reception is flat out, an AI receptionist can answer, book routine appointments and take messages — 24/7.
Never-miss-a-call routing
Calls flow to the right person or branch, with overflow to mobiles so nothing rings out.
Call recording
Keep an accurate record of advice and bookings, helpful for both care and training.
Every seat, fully loaded.
- Call recording, the Telexico Mobile App and Telexico Web UC included
- Handsets pre-provisioned and shipped ready to plug in
- Moves, adds and changes from the portal, no engineer visit
Engineered, supported, and yours.
Independent, UK-engineered, built around your operation.
Engineered, not resold
We design call flows, hunt groups and failover around how you actually work — not a generic package.
UK engineers, named contact
Support from Wolverhampton, with someone who already knows your setup.
Numbers ported, no surprises
Keep every number, with a cutover planned to minimise disruption and no mid-contract price rises.
Every seat, fully loaded.
Frequently asked questions
Can the system handle our out-of-hours emergency calls?
Yes — we route after-hours calls to your on-call vet, an emergency provider or a clear recorded message, exactly how you choose.
Will pet owners still get through when reception is busy?
Yes — call queuing and overflow to other staff or mobiles mean callers are answered or called back quickly, rather than hitting a busy tone.
Can it work across multiple branches?
Yes — multi-site routing connects all your practices as one system, with calls directed to the right location.
Do you offer an AI receptionist for overflow?
Yes — an AI receptionist can answer, handle routine bookings and take messages 24/7 when your team can't get to the phone.
Will we keep our existing numbers?
Yes — number porting is included, with a switchover planned to minimise disruption.