Everything on one screen
Incoming calls, queues and the whole company directory with live status.
Drag-and-drop transfers
Move a call to the right person in one motion — announced or direct.
Call park
Put a call 'on hold in the cloud' and let anyone pick it up from any phone.
Instant directory search
Type three letters, find the person, transfer — even in a 100-person company.
Frequently asked questions
Is this only for big companies?
No — any business where one person fields calls for many benefits, from a 5-person office upward.
Can reception see who's already on a call?
Yes — live presence shows free, ringing, on-a-call and do-not-disturb before you transfer.
What if reception is overwhelmed?
Overflow rules back reception up — second answerers, queues, or the AI receptionist catch what front desk can't.
Does it need special hardware?
No — it runs on the reception PC alongside a normal handset or headset.
Want reception console on your phones?
It's included with Telexico cloud phone systems — we'll set it up around how your business works.