CityFibre business broadband, properly deployed.
Telexico is a UK ISP that deploys CityFibre's full fibre network for businesses across the cities and towns CityFibre has built. Gigabit symmetric speeds at competitive pricing, managed install, and 24/7 UK support.
What we hear every week.
The frustrations behind why businesses search for cityfibre business broadband in the first place. If any of these feel familiar, the fix is straightforward.
CityFibre coverage is uneven across the UK
CityFibre has built fibre into specific cities and towns — strong coverage where they've built, no coverage where they haven't. Address check is the only honest answer.
Confused about whether CityFibre is at your address
Their coverage map shows neighbourhoods; the deliverability at your specific unit needs a live wholesale check. Some buildings in covered areas haven't been enabled yet.
Provider lock-in concerns
Some businesses worry about being locked to CityFibre-only resellers. Telexico deploys from CityFibre AND Openreach, so we recommend honestly.
Install needs proper coordination
CityFibre install at a new address can require building access, internal cabling and ONT placement — managed install handles all of it.
CityFibre, deployed through Telexico
Telexico is a UK ISP that resells CityFibre's full fibre products as a managed service. Address-level availability check on your unit first (CityFibre coverage varies; we tell you honestly what's deliverable now and what's coming). Where CityFibre is available, install runs typically 10-15 working days, with Telexico engineer attending alongside the CityFibre engineer, managed router commissioned, VoIP and WiFi integrated, optional failover configured. Same managed support relationship as Openreach-based services — UK engineers, 24/7 monitoring, named account manager.
The Telexico approach to cityfibre business broadband.
Six things our customers consistently tell us matter.
Gigabit symmetric standard
CityFibre's business products typically deliver 1Gbps symmetric — same speed up and down.
Address-level CityFibre check
We check exactly what CityFibre coverage looks like at your unit — sometimes available now, sometimes coming, sometimes not their network.
Often competitive vs Openreach
At equivalent speeds CityFibre is often slightly cheaper than Openreach FTTP — especially for symmetric tiers.
Managed install
Telexico engineer attends — not just CityFibre's civil engineer dropping kit.
Hosted VoIP integration
QoS configured for voice traffic on the managed router — VoIP works as well over CityFibre as over Openreach.
24/7 UK monitoring and support
Same Telexico support relationship regardless of underlying wholesale network.
Built for CityFibre-built UK towns and cities
CityFibre's network covers specific UK towns and cities densely — when CityFibre builds out a town, they often connect every commercial address with gigabit-symmetric capability. In those areas, CityFibre is frequently the right answer for businesses that want full fibre. Outside the build areas, Openreach FTTP or altnets are the alternatives. We deploy whichever fits.
How it works for businesses like yours.
Three real-world setups we deliver across the UK.
Town-centre businesses in CityFibre-built areas
Offices, retail, hospitality in towns where CityFibre has built — gigabit symmetric at competitive pricing.
Symmetric-upload-hungry operations
Cloud-first SMEs, hosted VoIP, video collaboration — CityFibre's symmetric tiers often deliver better upload than equivalent Openreach packages.
Multi-site businesses standardising on CityFibre
Operations with multiple sites in CityFibre-covered areas — consistent specification, often better pricing than Openreach equivalents.
Why UK businesses choose Telexico for CityFibre
Wolverhampton-headquartered UK ISP — we deploy CityFibre and Openreach and recommend honestly based on what's available at your address. UK engineers, UK support, managed install. One Telexico relationship for CityFibre plus hosted VoIP plus business WiFi plus AI receptionist plus CCTV.
What you actually get from Telexico.
Honest about scope. No aggressive sales tactics, no surprise renewal jumps, no tier-1 call-centre triage. Real UK engineers, transparent pricing, one provider relationship across the stack.
UK-based provider
Wolverhampton-headquartered. Engineers cover the West Midlands daily; UK-wide install via our partner network. Real UK engineer support, UK data residency, UK contractual relationship — not US-routed SaaS.
Real engineer support
When you call Telexico, you reach someone who can actually fix things. Response SLA backed by real engineering capacity rather than call-centre headcount. Named account manager for ongoing customers.
Free infrastructure review
Every engagement starts with a no-obligation audit of your current setup. Honest recommendation — sometimes that's "stay with your current provider after negotiation." We'd rather be honest than oversell.
Transparent pricing
What you sign for is what you pay — including renewal. No teaser pricing that jumps 30-100% at year two. No mid-contract CPI shock. Predictable multi-year cost from day one.
One provider, one platform
Broadband, hosted VoIP, business WiFi, AI Receptionist, 4G/5G failover, CCTV consolidated onto one Telexico relationship. Single bill, single support number, single engineer when something needs attention.
Migration project-managed
Switching to Telexico isn't DIY. We handle contract audit, notice timing, ordering, parallel running, cutover, old-provider close-out. Customer-visible disruption typically measured in minutes.
Tailored around your business.
Tell us what you have now and what's frustrating you. We'll come back with a tailored review of where we can simplify, consolidate or improve it — no fixed-package pressure, no hard sell.
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Free infrastructure review
Send us your current setup. We'll review what you have, what you pay, and where we can simplify.
Frequently asked questions
Is Telexico CityFibre?
No — Telexico is an independent UK ISP that resells CityFibre-based products through wholesale channels. CityFibre owns the underlying alt-network; Telexico delivers the managed service to your business.
How do I know if CityFibre is at my address?
Telexico runs a live address-level check — we look up CityFibre coverage at your specific postcode and unit. Sometimes available now, sometimes coming, sometimes not their network. Honest answer in 24 hours.
Is CityFibre faster than Openreach?
At headline tiers similar (both deliver 1Gbps+). CityFibre is more consistently symmetric at competitive pricing — useful where upload matters. Openreach's footprint is wider nationally; CityFibre's footprint is denser where they've built.
Is CityFibre cheaper than Openreach?
Often slightly — especially at symmetric tiers — but it varies by product and provider. Telexico quotes against your specific address and gives you the comparison honestly.
What's the install time?
Typically 10-15 working days where the building is already CityFibre-enabled. Where the building isn't enabled, CityFibre civils may add 4-8 weeks. Survey first confirms.
What about VoIP over CityFibre?
Works very well — CityFibre's symmetric upload supports hosted VoIP with plenty of headroom. QoS configured on the managed router so voice always stays clear.
Can you bundle hosted phones?
Yes — most CityFibre customers do. One Telexico provider, one bill, one engineer when something needs attention.
Apply this to your business?
Reading the guide is one thing; applying it to your specific operation is another. Send us your current setup — we'll review what you have, what fits, and where to start. No hard sell, no fixed-package pressure.