Is Telexico CityFibre?

No — Telexico is an independent UK ISP that resells CityFibre-based products through wholesale channels. CityFibre owns the underlying alt-network; Telexico delivers the managed service to your business.

How do I know if CityFibre is at my address?

Telexico runs a live address-level check — we look up CityFibre coverage at your specific postcode and unit. Sometimes available now, sometimes coming, sometimes not their network. Honest answer in 24 hours.

Is CityFibre faster than Openreach?

At headline tiers similar (both deliver 1Gbps+). CityFibre is more consistently symmetric at competitive pricing — useful where upload matters. Openreach's footprint is wider nationally; CityFibre's footprint is denser where they've built.

Is CityFibre cheaper than Openreach?

Often slightly — especially at symmetric tiers — but it varies by product and provider. Telexico quotes against your specific address and gives you the comparison honestly.

What's the install time?

Typically 10-15 working days where the building is already CityFibre-enabled. Where the building isn't enabled, CityFibre civils may add 4-8 weeks. Survey first confirms.

What about VoIP over CityFibre?

Works very well — CityFibre's symmetric upload supports hosted VoIP with plenty of headroom. QoS configured on the managed router so voice always stays clear.

Can you bundle hosted phones?

Yes — most CityFibre customers do. One Telexico provider, one bill, one engineer when something needs attention.

CityFibre · UK alt-network · Gigabit symmetric · UK install · Live support

ITS dedicated internet access (DIA).

Uncontended, symmetric dedicated internet access over the ITS Technology Group network with a strict SLA — supplied and supported by Telexico.

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Tailored around your business, not a fixed package.

Free infrastructure review — no obligation, no hard sell, no commodity pricing pressure.

🚀 Get a Free Quote 📞 0121 268 0121

⚡ Free review 💬 Tailored to you 🔒 No obligation

Based & managed

Bill & UK team

Day install

What you get

Dedicated, guaranteed.

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Uncontended

Bandwidth that's yours alone.

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Symmetric

Equal up and down.

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SLA-backed

Guaranteed performance.

Why through Telexico

One provider.

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One bill

Everything together.

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Local support

Wolverhampton-based.

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Independent

Right network for you.

Common questions

Frequently asked questions

DIA vs leased line?

Both dedicated — we'll advise on the right fit and network.

Available?

We'll check ITS coverage.

SLA?

Defined uptime and fix times.

Networks & options

Explore more

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ITS leased lines

Dedicated lines.

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ITS XGS-PON

Full fibre.

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Leased lines

Our leased-line page.

ITS Technology Group is a trademark of ITS Technology Group Ltd. Telexico Communications Ltd is an independent provider that supplies and supports business connectivity over the ITS network. We are not affiliated with or endorsed by ITS Technology Group Ltd.

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