Is Telexico CityFibre?

No — Telexico is an independent UK ISP that resells CityFibre-based products through wholesale channels. CityFibre owns the underlying alt-network; Telexico delivers the managed service to your business.

How do I know if CityFibre is at my address?

Telexico runs a live address-level check — we look up CityFibre coverage at your specific postcode and unit. Sometimes available now, sometimes coming, sometimes not their network. Honest answer in 24 hours.

Is CityFibre faster than Openreach?

At headline tiers similar (both deliver 1Gbps+). CityFibre is more consistently symmetric at competitive pricing — useful where upload matters. Openreach's footprint is wider nationally; CityFibre's footprint is denser where they've built.

Is CityFibre cheaper than Openreach?

Often slightly — especially at symmetric tiers — but it varies by product and provider. Telexico quotes against your specific address and gives you the comparison honestly.

What's the install time?

Typically 10-15 working days where the building is already CityFibre-enabled. Where the building isn't enabled, CityFibre civils may add 4-8 weeks. Survey first confirms.

What about VoIP over CityFibre?

Works very well — CityFibre's symmetric upload supports hosted VoIP with plenty of headroom. QoS configured on the managed router so voice always stays clear.

Can you bundle hosted phones?

Yes — most CityFibre customers do. One Telexico provider, one bill, one engineer when something needs attention.

CityFibre · UK alt-network · Gigabit symmetric · UK install · Live support

ITS multi-gig fibre for business.

From 1Gbps to 10Gbps-capable symmetric full fibre over the ITS network — supplied and supported by Telexico for businesses that need serious bandwidth.

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Tailored around your business, not a fixed package.

Free infrastructure review — no obligation, no hard sell, no commodity pricing pressure.

🚀 Get a Free Quote 📞 0121 268 0121

⚡ Free review 💬 Tailored to you 🔒 No obligation

Based & managed

Bill & UK team

Day install

Serious bandwidth

For data-heavy businesses.

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1–10Gbps capable

Scale your connection to what your business actually moves.

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Symmetric

Big uploads as fast as downloads.

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Resilient

Add failover so you’re never offline.

Who it suits

When multi-gig earns its keep.

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Cloud-heavy teams

Big SaaS, VoIP and constant sync.

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Media & data

Large file transfers and backups.

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Multi-site HQs

Aggregating traffic from several sites.

Common questions

Frequently asked questions

Is multi-gig overkill for us?

Not if you’re cloud-heavy or growing — but we’ll advise honestly and not oversell.

Symmetric vs standard fibre?

Symmetric matches upload to download — better for cloud and VoIP.

Available near me?

We’ll check ITS coverage at your address.

Networks & options

Explore more

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XGS-PON explained

The tech behind it.

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Leased lines

Dedicated alternative.

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Networks we use

Compare networks.

ITS Technology Group is a trademark of ITS Technology Group Ltd. Telexico Communications Ltd is an independent provider that supplies and supports business connectivity over the ITS network. We are not affiliated with or endorsed by ITS Technology Group Ltd.

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