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Home › Industries › Aesthetic & Cosmetic Clinics
Industry Solutions · Healthcare

Business Communications for Aesthetic & Cosmetic Clinics

Aesthetic clients research hard, book high-value treatments, and judge the clinic from the very first ring. The phone experience is part of the premium. Covering cosmetic clinics, skin clinics and laser clinics.

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Healthcare: a clinical practice
Built for the sectorPhones, broadband, WiFi and AI specified for the way the sector works, installed and supported by one UK team.
What happens on a call

From the first ring to the recording.

The same cloud phone system routes every call the way your business works, then keeps a record of it.

A customer callsYour existing number, ported acrossLandline, mobile or a tracked campaign number
Auto attendant“Press 1 for sales, 2 for support”Opening hours, holidays and overflow rules
Ring group or queueRings the right people in the right orderPosition announcements and music on hold
Answered anywhereDesk phone: Yealink or Grandstream, pre-provisionedTelexico Mobile App: your extension on your mobileTelexico Web UC: the phone in a browser tab
Nothing lostUnanswered calls go to voicemail-to-emailEvery call recorded and searchable, with a CRM screen-pop

Premium clients expect a premium answer

In aesthetics the enquiry is the sale: a consultation booked is high lifetime value, and an unanswered call is a client booking the clinic with better Instagram and a working phone line. The communications need to match the brand — a polished greeting, no ringing out during treatments, consultation bookings captured around the clock (aesthetic clients browse and book in the evening), deposit and confirmation texts that protect the diary, and discreet handling throughout. Guest WiFi with elegant capture builds the marketing list for treatment launches; review routing grows the social proof this sector lives on; and reminder sequences cut the no-shows that hurt most when the slot was an hour long.

The complete stack for aesthetic clinics

ServiceWhat it does for you
Business broadbandReliable connectivity for your systems and payments, with 4G failover so a line fault never stops you trading.
Phone systemsA polished, on-brand phone experience: professional greetings, discreet handling, and confirmations that protect a diary of long appointments.
AI receptionistBooks consultations at 9pm when your clients are actually browsing, answers treatment and pricing questions from your training, and never lets an enquiry ring out mid-treatment.
Business WiFiElegant guest capture that builds your list for launches and events — with review routing that grows the five-star proof this sector runs on.
CCTVHD coverage of the places that matter, viewable from your phone, professionally installed.
Business mobilesSIMs on every major network, shared data, one clear bill for the whole team.

Quick check: see what switching could save with our 30-second savings calculator — no email needed to see the number.

Telexico, in use

Every seat, fully loaded.

  • Call recording, the Telexico Mobile App and Telexico Web UC included
  • Handsets pre-provisioned and shipped ready to plug in
  • Moves, adds and changes from the portal, no engineer visit
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Telexico Web UC: keypad, directory and call notes in the browser

Every seat, fully loaded.

Frequently asked questions

Can bookings require a deposit?

Yes — booking flows can include your deposit step, and confirmation plus reminder texts protect long appointment slots from costly no-shows.

Can the AI answer treatment questions accurately?

It answers from your training — treatments, indicative pricing, practitioner availability — and hands anything clinical or complex to your team rather than improvising.

Can you help us grow reviews?

Yes — post-visit review routing sends delighted clients to Google while private feedback comes to you first. In aesthetics, the review profile is the shop window.

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Related: Voip Phone Systems Beauty

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