🔄 On a renewal with BT, Virgin Media or TalkTalk? Send us your current setup and we'll review what you have, what you pay, and where we can simplify. Free infrastructure review →
HomeIndustries › Cafés & Coffee Shops
Industry Solutions · Hospitality

Business Communications for Cafés & Coffee Shops

A café's regulars are its business model — and the WiFi they connect to every morning is the most under-used asset on the premises. Covering cafés, coffee shops and ice cream parlours.

⏱ Free infrastructure review

Review my current setup

Tell us what you have today and what's frustrating you. We'll come back with an honest review — including the situations where staying with your current provider after negotiation makes more sense.

What are you interested in? (pick any)

🔒 No hard sell · ⚡ 2hr response · 0121 268 0121

Turning footfall into a following

Cafés live on frequency: the customer who comes twice a week is worth multiples of the one who visits once. Yet most cafés have no way to reach their regulars — no list, no channel, just hope. Guest WiFi through Telexico Connect changes that quietly: joining the WiFi means a branded splash page (a Spin-to-Win for a free pastry converts brilliantly), building a consented list of the exact people who already visit. Then the automations work the room — a birthday coffee on the house, a 'we've missed you' after three quiet weeks, a rainy-Tuesday offer to Tuesday people. Meanwhile the operational layer stays solid: card machines on a protected network with failover, and a phone that answers about opening hours without pulling anyone off the machine.

The complete stack for cafés

ServiceWhat it does for you
Business broadbandRock-solid connectivity for tills and card machines with 4G failover — a payment outage at 8:45am is the worst hour to lose.
Phone systemsProfessional call handling — queues, mobile apps, voicemail-to-email — sized to your team, priced per user.
AI receptionistAnswers hours, availability and booking questions so the machine never gets abandoned mid-flat-white.
Business WiFiThe regulars-machine: branded capture, birthday and win-back automations, and review routing — while payments stay on a separate protected network.
CCTVHD coverage of the places that matter, viewable from your phone, professionally installed.
Business mobilesSIMs on every major network, shared data, one clear bill for the whole team.

Quick check: see what switching could save with our 30-second savings calculator — no email needed to see the number.

Frequently asked questions

Will guest WiFi slow down our card machines?

No — guests run on their own bandwidth-capped network, completely separated from payments and tills. A room full of laptops can't touch your transactions.

What actually gets customers to sign in?

A small game — Spin-to-Win for a free pastry or coffee upgrade — converts far better than a plain form, and the prize cost is trivial against the value of the list.

Can we message just our regulars?

Yes — campaigns can target by visit pattern, so the Tuesday-quiet offer goes to people who actually come on Tuesdays, and birthday treats land on the day.

More industries: Takeaways & Fast Food · Dessert Shops · Hotels & Guest Houses · Pubs & Bars · all industries

Talk to someone who gets your industry

Tell us how your café actually runs — we'll recommend the right setup and quote it honestly. No hard sell.

Chat on WhatsApp
👋 Want help finding the right setup?
Tell us what you need — we’ll call you back within the hour.