Resilient business connectivity, designed properly.
Multi-path connectivity designed around your specific operational risk — not one-size resilience, but a setup that matches what downtime actually costs your business. Telexico designs and manages resilient connectivity across FTTP, leased line, 4G/5G and Starlink.
What we hear every week.
The frustrations behind why businesses search for resilient business connectivity in the first place. If any of these feel familiar, the fix is straightforward.
One-size resilience doesn't fit the business
Some providers push enterprise-grade dual leased lines at every customer. Some push 4G dongles at every customer. The right answer varies by operation.
Single point of failure thinking misses the real risk
It's not just the broadband line — it's the router, the building power, the wholesale network, the regional infrastructure. Resilience design has to look at the whole chain.
Downtime cost varies wildly
An hour of downtime at a 200-bed hotel costs differently from an hour at a sole-trader's home office. Resilience should match the cost.
Over-engineering wastes money; under-engineering wastes business
The right resilience level is specific — too little exposes the business, too much wastes spend.
Resilient connectivity, sized around your actual operational risk
Telexico designs resilient connectivity by assessing what downtime actually costs your business per hour, per day, per critical event. We model the realistic outage probability at your address (typical UK businesses see 4-12 hours of broadband outage per year cumulatively, concentrated in 1-3 events). The right resilience level matches the cost. **Light resilience**: 4G failover on managed router — catches typical outages, very affordable, suits most SMEs. **Medium resilience**: 5G or Starlink failover — handles broader infrastructure events, suits operations where short outages have real cost. **Heavy resilience**: dual leased lines from different carriers with diverse routing, plus 4G/5G/Starlink as tertiary — for operations where SLA uptime is documented and downtime is genuinely expensive.
The Telexico approach to resilient business connectivity.
Six things our customers consistently tell us matter.
Risk-sized resilience
We assess your downtime cost, your operational risk profile, your budget — and recommend the appropriate level.
Multi-path architecture
Primary plus failover (sometimes plus tertiary) — designed around actual failure modes.
Genuinely diverse paths
Where path diversity from Openreach matters, Starlink or non-Openreach altnets — not just two Openreach-based lines.
Automatic failover with sub-second switching
Managed dual-WAN router orchestrates the failover so users barely notice.
24/7 UK monitoring
Real-time monitoring of all paths; alerts when failover triggers; engineers on the primary restoration.
One provider for the whole architecture
Primary, failover, phones, WiFi, AI receptionist — one Telexico relationship, one bill, one support number.
Built around real UK operational risk
Resilience design isn't theory — it's practical. We've designed resilient connectivity for UK SMEs across professional services, retail, hospitality, healthcare, manufacturing, multi-site operations. Patterns differ. Most SMEs benefit from FTTP plus 4G/5G failover — affordable, effective, catches typical events. Regulated operations often justify Starlink as a diverse backup. Mission-critical operations may justify dual leased lines plus tertiary. We recommend the proportionate answer.
How it works for businesses like yours.
Three real-world setups we deliver across the UK.
SMEs with light resilience needs
Professional services, small offices — FTTP primary plus 4G/5G failover. Affordable, automatic, catches typical events.
Customer-facing operations needing medium resilience
Retail, hospitality, healthcare — FTTP primary plus Starlink failover for genuine path diversity from Openreach events.
Critical operations needing heavy resilience
Manufacturing, regulated practices, large multi-site — dual leased lines from different carriers plus 4G/5G or Starlink tertiary.
Why UK businesses choose Telexico for resilient connectivity
We design resilient connectivity that's actually proportionate — not over-engineered enterprise architecture pushed at SMEs, not single-line setups left exposed. UK provider, UK engineers, UK support. Wolverhampton-headquartered. One Telexico relationship for the whole resilient infrastructure.
What you actually get from Telexico.
Honest about scope. No aggressive sales tactics, no surprise renewal jumps, no tier-1 call-centre triage. Real UK engineers, transparent pricing, one provider relationship across the stack.
UK-based provider
Wolverhampton-headquartered. Engineers cover the West Midlands daily; UK-wide install via our partner network. Real UK engineer support, UK data residency, UK contractual relationship — not US-routed SaaS.
Real engineer support
When you call Telexico, you reach someone who can actually fix things. Response SLA backed by real engineering capacity rather than call-centre headcount. Named account manager for ongoing customers.
Free infrastructure review
Every engagement starts with a no-obligation audit of your current setup. Honest recommendation — sometimes that's "stay with your current provider after negotiation." We'd rather be honest than oversell.
Transparent pricing
What you sign for is what you pay — including renewal. No teaser pricing that jumps 30-100% at year two. No mid-contract CPI shock. Predictable multi-year cost from day one.
One provider, one platform
Broadband, hosted VoIP, business WiFi, AI Receptionist, 4G/5G failover, CCTV consolidated onto one Telexico relationship. Single bill, single support number, single engineer when something needs attention.
Migration project-managed
Switching to Telexico isn't DIY. We handle contract audit, notice timing, ordering, parallel running, cutover, old-provider close-out. Customer-visible disruption typically measured in minutes.
Tailored around your business.
Tell us what you have now and what's frustrating you. We'll come back with a tailored review of where we can simplify, consolidate or improve it — no fixed-package pressure, no hard sell.
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Business Broadband cost
Indicative UK pricing for business broadband — what affects the price, ranges, and a free tailored review.
Leased Lines cost
Indicative UK pricing for leased lines — what affects the price, ranges, and a free tailored review.
Free infrastructure review
Send us your current setup. We'll review what you have, what you pay, and where we can simplify.
Frequently asked questions
How do I know what level of resilience I need?
Estimate your downtime cost per hour — lost revenue, customer impact, productivity loss, regulatory consequence. Compare to typical UK outage frequency (a few events per year totalling 4-12 hours). The right resilience level usually emerges from the maths. Telexico walks through this with you during quoting.
Is 4G failover enough?
For typical UK SMEs, yes — it catches most short outages and keeps the business running. Where path diversity from Openreach matters more (regional incidents, critical operations), Starlink or second fibre is the upgrade.
What's the difference between failover and full redundancy?
Failover: primary plus backup, automatic switching, backup sized to keep you running through the outage. Redundancy: multiple paths actively in use, often load-balanced, more spend but genuinely no single point of failure. Most SMEs benefit from failover; some operations justify full redundancy.
Does resilience design include the router itself?
Yes — single-router setups have a single point of failure regardless of how many connectivity paths you have. For critical operations we deploy redundant routers with HSRP or VRRP failover. Most SMEs run a single managed router with good monitoring and quick swap-out as a more cost-effective approach.
What about power resilience?
Building power is the next single point of failure — UPS battery backup for the comms cabinet, generator integration where critical. We design power resilience alongside connectivity for operations where that level of uptime matters.
How much does proper resilience cost?
Highly variable. Light resilience (4G/5G failover): £30-100/month extra. Medium (Starlink backup): £80-200/month extra. Heavy (dual leased lines plus tertiary): £500-2,000+/month total. Sized to your operational reality, not pushed because it's the maximum we sell.
Can we test the resilience before relying on it?
Always — we schedule controlled failover tests during onboarding so you see it work in a planned window. Quarterly retests confirm everything still operates as designed.
Apply this to your business?
Reading the guide is one thing; applying it to your specific operation is another. Send us your current setup — we'll review what you have, what fits, and where to start. No hard sell, no fixed-package pressure.