From the first ring to the recording.
The same cloud phone system routes every call the way your business works, then keeps a record of it.
Peak demand is the product
Taxi operations invert normal business hours: the busiest moments are Friday and Saturday night, station runs at dawn, and the school-run window — and every unanswered ring is a fare taken by an app or a rival. The operator setup: high-capacity lines that never return engaged, calls queued with sensible announcements, overflow between operators, and — the modern edge — AI answering that takes the booking (pickup, destination, time, name) during surges no staffing level can cover, feeding it to dispatch. Number presentation matters commercially: your famous local number stays, ports cleanly, and rings wherever your operation actually sits tonight. Driver communications ride alongside: PTT-style groups or a drivers' line, and multi-network SIMs so the fleet holds signal across the whole patch.
The complete stack for taxi firms
| Service | What it does for you |
|---|---|
| Business broadband | Reliable connectivity for your systems and payments, with 4G failover so a line fault never stops you trading. |
| Phone systems | High-capacity, never-engaged lines behind your famous local number, queued and overflowing to wherever your operators are tonight. |
| AI receptionist | Surge answering that takes complete bookings — pickup, destination, time — straight into dispatch when Saturday night exceeds any staffing plan. |
| Business WiFi | Fast coverage everywhere it's needed, with guest, staff and payment networks kept safely separate. |
| CCTV | HD coverage of the places that matter, viewable from your phone, professionally installed. |
| Business mobiles | Fleet SIMs on multi-network coverage, so drivers and dispatch stay connected across every corner of the patch. |
Quick check: see what switching could save with our 30-second savings calculator — no email needed to see the number.
Every seat, fully loaded.
- Call recording, the Telexico Mobile App and Telexico Web UC included
- Handsets pre-provisioned and shipped ready to plug in
- Moves, adds and changes from the portal, no engineer visit
Every seat, fully loaded.
Frequently asked questions
Can we keep our well-known local number?
Yes — it ports cleanly and becomes more powerful: ringing your office, home operators or overflow in whatever order tonight's shift requires.
Can the AI take a real booking?
Yes — pickup, destination, time and name captured to your rules and passed to dispatch, handling the surge calls no human roster can cover on a Saturday night.
What happens when every line is busy?
There is no 'every line busy' — cloud capacity queues callers instead of turning them away, and queue overflow to AI answering means the fare gets booked with you rather than an app.
More industries: Car Dealerships · Garages & MOT Centres · Multi-Site Businesses · Travel & Coach · all industries
Talk to someone who gets your industry
Tell us how your taxi firm actually runs — we'll recommend the right setup and quote it honestly. No hard sell.