From the first ring to the recording.
The same cloud phone system routes every call the way your business works, then keeps a record of it.
Selling dreams, handling disruptions
Travel communications live in two modes. Selling: enquiries worth hundreds to thousands per booking, from customers who want a human voice for a trust purchase — answered promptly, quoted and followed up through a considered decision. And disruption: the flight cancelled at 11pm, the coach breakdown, the customer stranded — where the duty line must reach a person who can act. The setup covers both: sales lines with queues and callback capture so peak-season enquiry surges convert; 24/7 duty routing for in-travel emergencies with rota-driven escalation; broadcast SMS that tells a full coach about a pickup change in one send; and recording where booking instructions and payment confirmations benefit from a record.
The complete stack for travel companies
| Service | What it does for you |
|---|---|
| Business broadband | Reliable connectivity for your systems and payments, with 4G failover so a line fault never stops you trading. |
| Phone systems | Sales queues and callback capture for peak season, rota-driven 24/7 duty lines for in-travel emergencies, and recording where bookings need a record. |
| AI receptionist | Captures after-hours enquiries in full — destination, dates, party size — and recognises 'I'm stranded' as a duty-line matter, immediately. |
| Business WiFi | Fast coverage everywhere it's needed, with guest, staff and payment networks kept safely separate. |
| CCTV | HD coverage of the places that matter, viewable from your phone, professionally installed. |
| Business mobiles | Coach and rep SIMs with multi-network coverage, keeping vehicles and staff reachable across the country and the schedule. |
Quick check: see what switching could save with our 30-second savings calculator — no email needed to see the number.
Every seat, fully loaded.
- Call recording, the Telexico Mobile App and Telexico Web UC included
- Handsets pre-provisioned and shipped ready to plug in
- Moves, adds and changes from the portal, no engineer visit
Every seat, fully loaded.
Frequently asked questions
How do emergency in-travel calls reach us?
A duty line follows your on-call rota around the clock, with urgency recognition routing stranded-customer calls straight through while brochure enquiries are captured for morning.
Can we message a whole coach or group at once?
Yes — broadcast SMS reaches every passenger in one send: pickup changes, delays, meeting points — before the phone lines melt.
Can after-hours enquiries be captured properly?
Yes — destination, dates, party size and budget captured in full, so your consultants open with qualified enquiries rather than a voicemail backlog.
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Talk to someone who gets your industry
Tell us how your travel companie actually runs — we'll recommend the right setup and quote it honestly. No hard sell.