Connectivity
How a 20-person Walsall accountancy office ended costly broadband outages with Telexico's Assure X automatic 4G failover — for £29/month.
Client
Chartered Accountancy Practice · Walsall Town Centre · 20 staff · Cloud-based accounts software
The firm's entire operation ran on cloud-based accounting software. When the broadband dropped — which it did on average twice per quarter for between 2 and 6 hours — 20 staff were effectively unable to work. During the January self-assessment rush, a 4-hour outage had cost the practice a full day's billable time across the team: over £4,000 in lost productivity. The firm had explored upgrading to a leased line but the £350/month cost was hard to justify for the firm's partners.
Telexico recommended Assure X failover — a dual-WAN router paired with a multi-network 4G SIM that automatically activates within 60 seconds of detecting a primary connection fault. The solution required no changes to the existing broadband contract. At £29/month, the firm could protect itself against outages at a fraction of a leased line upgrade cost.
In the 12 months following installation, Assure X activated on five occasions — twice during planned Openreach maintenance and three times during unexpected faults. On each occasion, the failover activated automatically; staff noticed only a brief 60-second pause before connectivity was restored. Total failover time across all five events was under 3 hours. The firm estimates Assure X prevented at least £4,200 in lost billable time during that period, against a total cost of £348 for the year.
"After the January disaster we knew we needed to do something. Telexico's failover was the obvious answer — costs almost nothing, installs in minutes and the peace of mind is priceless. It's paid for itself many times over."
— Practice Manager, Walsall Accountancy
Assure X failover starts from £29/month including the 4G/5G SIM, dual-WAN router and monitoring. The exact price depends on your data requirements during failover events.
No — Assure X runs entirely alongside your existing connection. No changes to your current provider, contract or equipment are needed. It simply adds a second path that activates automatically if the first fails.
Telexico ships the pre-configured Assure X router next-day. Self-installation takes under 30 minutes following the included guide. Alternatively, a Telexico engineer can install on-site — most Midlands installations are completed the same week as order.
All your business data continues to flow — it simply routes via 4G or 5G instead of your fixed line. VPN connections, cloud access and VoIP all continue normally. Sessions don't drop; applications don't notice the switch.
Assure X failover from £29/month. No contract changes needed — it works alongside any existing broadband.