| Feature | VoIP | Traditional Landline |
|---|---|---|
| How it works | Calls travel over your broadband. | Calls travel over old copper phone lines. |
| Future | The replacement — here to stay. | Being switched off across the UK. |
| Monthly cost | Lower — no line rental, inclusive calls. | Line rental plus call charges. |
| Take calls anywhere | Yes — desk phone, mobile app, laptop. | Only where the wire goes. |
| Business features | Auto-attendant, routing, voicemail-to-email, call recording. | Very little without expensive extras. |
| Moving office | Take your number and system with you. | New lines, engineer visits, delays. |
| Setup | Live in days. | Slower installs, physical works. |
Choose VoIP if…
- You want lower bills with more features
- Your team ever works away from a desk
- You're planning ahead of the switch-off
Choose Traditional Landline if…
- There's genuinely no long-term case for new landlines
- You're mid-contract (we'll review your exit options)
- You have niche legacy equipment (we'll audit it)
Our verdict
For business use, VoIP wins this comfortably — it costs less, does more, and it's what the UK is moving to as the old network is withdrawn. The sensible question isn't 'if' but 'when and how'. We migrate businesses from landlines every week: numbers ported, staff trained, no downtime, usually a smaller bill at the end of it.
Frequently asked questions
Are landlines really being phased out in the UK?
Yes — the traditional analogue phone network is being withdrawn, and new landline orders are progressively unavailable. Businesses are moving to internet-based calling like VoIP.
Can I keep my landline number on VoIP?
Yes. Number porting brings your existing landline numbers across, so nothing changes for your customers.
Do I need fast broadband for VoIP?
A modest, stable connection is enough — a single call uses very little bandwidth. We test your line first and fix any issues before you switch.
What does VoIP cost compared to a landline?
Typically less per month — you drop line rental, calls are inclusive or very cheap, and the phone system features are built in rather than bolted on.
Not sure which is right for you?
Tell us how your business works and we'll recommend the best fit — no hard sell, honest UK advice.