Is Telexico CityFibre?

No — Telexico is an independent UK ISP that resells CityFibre-based products through wholesale channels. CityFibre owns the underlying alt-network; Telexico delivers the managed service to your business.

How do I know if CityFibre is at my address?

Telexico runs a live address-level check — we look up CityFibre coverage at your specific postcode and unit. Sometimes available now, sometimes coming, sometimes not their network. Honest answer in 24 hours.

Is CityFibre faster than Openreach?

At headline tiers similar (both deliver 1Gbps+). CityFibre is more consistently symmetric at competitive pricing — useful where upload matters. Openreach's footprint is wider nationally; CityFibre's footprint is denser where they've built.

Is CityFibre cheaper than Openreach?

Often slightly — especially at symmetric tiers — but it varies by product and provider. Telexico quotes against your specific address and gives you the comparison honestly.

What's the install time?

Typically 10-15 working days where the building is already CityFibre-enabled. Where the building isn't enabled, CityFibre civils may add 4-8 weeks. Survey first confirms.

What about VoIP over CityFibre?

Works very well — CityFibre's symmetric upload supports hosted VoIP with plenty of headroom. QoS configured on the managed router so voice always stays clear.

Can you bundle hosted phones?

Yes — most CityFibre customers do. One Telexico provider, one bill, one engineer when something needs attention.

Starlink for Restaurants & Hospitality

Hospitality: a hotel reception — Built for the sectorPhones, broadband, WiFi and AI specified for the way the sector works, installed and supported by one UK team.

How failover works

When the line fails, the SIM takes over.

The router carries two routes at once. Traffic uses the fibre; if that line drops, the 4G/5G route takes over automatically and the portal raises the alert, so phones, card machines and cloud apps carry on.

Your premisesPhones, WiFi, card machines, cloud appsOne connection behind all of it

Telexico managed routerConfigured before it ships, monitored from the portalMulti-network 4G/5G SIM slot built in

Two routes to the corePrimary: full fibre or leased line, onlineBackup: 4G/5G on the strongest network, standing bySwitch-over is automatic and monitored

Telexico coreCloud phone system, portal and supportMonitored by a UK engineer

The backup SIM roams across the main UK networks, so it joins whichever signal is strongest at your address.

Why hospitality needs it