Business internet redundancy, properly engineered.
Dual circuits from different carriers with genuinely diverse routing — for UK operations where any single point of failure is unacceptable. Telexico designs and manages internet redundancy across leased lines, FTTP and satellite paths.
What we hear every week.
The frustrations behind why businesses search for business internet redundancy in the first place. If any of these feel familiar, the fix is straightforward.
Two circuits sharing the same failure mode
Two Openreach-based circuits share the same exchange — when that has an issue, both fail. True redundancy needs different carriers AND different physical routing.
Building-level single points of failure
Two circuits entering the same comms room through the same cable duct: not redundant. Two circuits entering opposite sides of the building from different street routes: redundant.
SLA enforcement across multiple carriers
Dual-circuit setups across multiple carriers mean dealing with multiple SLA processes. A managed provider consolidates this.
Cost-effectiveness matters even at this tier
Dual leased lines from premium carriers is expensive but doesn't have to be enterprise-tier overkill. Sensible carrier choices reduce cost without sacrificing diversity.
Internet redundancy, properly engineered
Telexico designs internet redundancy for UK businesses where any single point of failure is unacceptable. **Carrier diversity**: primary on one carrier (e.g. Openreach Ethernet), secondary on a genuinely independent carrier (e.g. Virgin Media Business, CityFibre, or Starlink for satellite-path diversity). **Routing diversity**: physical cable routes entering the building from different streets where possible; building entry points separated; comms-room cable runs split. **Active-active or active-passive**: load-balanced across both paths, or primary preferred with secondary on hot standby. **SLA enforcement**: Telexico chases credits from both carriers when either misses SLA — single point of contact across multiple carrier relationships.
The Telexico approach to business internet redundancy.
Six things our customers consistently tell us matter.
Genuinely diverse carriers
Primary and secondary on different physical carrier networks — not two Openreach products sharing the same exchange.
Diverse physical routing
Building entry points separated where geography allows; cable routes designed to avoid shared failure modes.
Active-active or active-passive
Designed to fit the operational model — full load balancing or primary preferred with seamless failover.
Multi-carrier SLA enforcement
Telexico chases credits and incidents across all carriers — you have one provider relationship even with multiple underlying networks.
24/7 monitoring of all paths
Real-time visibility of every circuit's health; alerts on degradation; engineers on incidents proactively.
UK managed delivery
Wolverhampton-headquartered, UK engineers, named account manager. Real ongoing relationship, not install-and-disappear.
Built for operations where downtime is genuinely unacceptable
Internet redundancy is appropriate for operations where downtime cost is high and any outage is unacceptable. Manufacturing where production stops, financial services where regulation matters, healthcare where patient care is affected, e-commerce where revenue stops, large multi-site where consistent SLA is operational. We design redundancy around the specific risk profile rather than dropping enterprise-grade specs at every customer.
How it works for businesses like yours.
Three real-world setups we deliver across the UK.
UK manufacturers and large industrial operations
Production-critical operations where downtime stops the line — dual leased lines from different carriers with diverse routing.
Healthcare and regulated operations
Hospitals, large clinics, financial services — documented SLA uptime, multi-carrier diversity, audit trails.
E-commerce and 24/7 operations
Where every minute of downtime is lost revenue — redundancy across all critical infrastructure.
Why UK businesses choose Telexico for internet redundancy
We hold direct relationships with every UK Tier-1 carrier — BT Wholesale, Virgin Media Business, CityFibre, TalkTalk Business, Vodafone — so we engineer redundancy from genuinely independent carriers. UK managed delivery, multi-carrier SLA enforcement, 24/7 monitoring, named UK account management.
What you actually get from Telexico.
Honest about scope. No aggressive sales tactics, no surprise renewal jumps, no tier-1 call-centre triage. Real UK engineers, transparent pricing, one provider relationship across the stack.
UK-based provider
Wolverhampton-headquartered. Engineers cover the West Midlands daily; UK-wide install via our partner network. Real UK engineer support, UK data residency, UK contractual relationship — not US-routed SaaS.
Real engineer support
When you call Telexico, you reach someone who can actually fix things. Response SLA backed by real engineering capacity rather than call-centre headcount. Named account manager for ongoing customers.
Free infrastructure review
Every engagement starts with a no-obligation audit of your current setup. Honest recommendation — sometimes that's "stay with your current provider after negotiation." We'd rather be honest than oversell.
Transparent pricing
What you sign for is what you pay — including renewal. No teaser pricing that jumps 30-100% at year two. No mid-contract CPI shock. Predictable multi-year cost from day one.
One provider, one platform
Broadband, hosted VoIP, business WiFi, AI Receptionist, 4G/5G failover, CCTV consolidated onto one Telexico relationship. Single bill, single support number, single engineer when something needs attention.
Migration project-managed
Switching to Telexico isn't DIY. We handle contract audit, notice timing, ordering, parallel running, cutover, old-provider close-out. Customer-visible disruption typically measured in minutes.
Tailored around your business.
Tell us what you have now and what's frustrating you. We'll come back with a tailored review of where we can simplify, consolidate or improve it — no fixed-package pressure, no hard sell.
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Leased Lines cost
Indicative UK pricing for leased lines — what affects the price, ranges, and a free tailored review.
Free infrastructure review
Send us your current setup. We'll review what you have, what you pay, and where we can simplify.
Frequently asked questions
What makes two circuits genuinely redundant?
Carrier diversity (different physical carrier networks), routing diversity (different physical cable paths into the building), building entry diversity (different physical entry points), and ideally power diversity (different building electrical circuits or UPS). One of these missing reduces real-world redundancy.
How much does true internet redundancy cost?
Highly variable. Dual leased lines from different carriers typically £500-2,000+ per month depending on speeds. Plus install (which can be significant for civils-heavy diverse routing). We model the all-in 3-year cost so you can compare honestly against operational downtime cost.
Can I have dual leased lines plus Starlink as tertiary?
Yes — for operations where path diversity from UK terrestrial infrastructure matters genuinely. Dual leased lines protect against carrier-specific incidents; Starlink protects against regional terrestrial events. Three-way redundancy is appropriate for some critical operations.
How is multi-carrier SLA enforcement handled?
Telexico chases credits and incident responses across all carriers — you have one provider relationship. When the primary misses SLA, we pursue credits with that carrier; same for the secondary. Audit-trail documentation provided for regulated operations.
What about routing diversity at the same address?
We work with carriers to plan diverse physical routes where the building infrastructure allows. Sometimes two circuits genuinely enter from different streets and different ducts; sometimes building constraints make this hard. Honest assessment during design.
Can redundant circuits be different speeds?
Yes — common pattern is primary leased line at higher speed for normal operation, secondary at sized-for-emergency speed. During failover you have less bandwidth but the operation continues. Costs less than two equivalent circuits.
How do you test the redundancy?
Scheduled failover tests during commissioning so we see both paths work. Periodic retests (quarterly or six-monthly) confirm continued operation. Real-time monitoring catches degradation in either path.
Apply this to your business?
Reading the guide is one thing; applying it to your specific operation is another. Send us your current setup — we'll review what you have, what fits, and where to start. No hard sell, no fixed-package pressure.