Is Telexico CityFibre?

No — Telexico is an independent UK ISP that resells CityFibre-based products through wholesale channels. CityFibre owns the underlying alt-network; Telexico delivers the managed service to your business.

How do I know if CityFibre is at my address?

Telexico runs a live address-level check — we look up CityFibre coverage at your specific postcode and unit. Sometimes available now, sometimes coming, sometimes not their network. Honest answer in 24 hours.

Is CityFibre faster than Openreach?

At headline tiers similar (both deliver 1Gbps+). CityFibre is more consistently symmetric at competitive pricing — useful where upload matters. Openreach's footprint is wider nationally; CityFibre's footprint is denser where they've built.

Is CityFibre cheaper than Openreach?

Often slightly — especially at symmetric tiers — but it varies by product and provider. Telexico quotes against your specific address and gives you the comparison honestly.

What's the install time?

Typically 10-15 working days where the building is already CityFibre-enabled. Where the building isn't enabled, CityFibre civils may add 4-8 weeks. Survey first confirms.

What about VoIP over CityFibre?

Works very well — CityFibre's symmetric upload supports hosted VoIP with plenty of headroom. QoS configured on the managed router so voice always stays clear.

Can you bundle hosted phones?

Yes — most CityFibre customers do. One Telexico provider, one bill, one engineer when something needs attention.

CityFibre · UK alt-network · Gigabit symmetric · UK install · Live support

Business internet keeps dropping?

Name: Telexico Communications Ltd
Address: 64 Chapel Ash, Wolverhampton, WV3 0TT, GB
Telephone: +44 121 268 0121
Price range: ££

If your business internet keeps dropping, it’s costing you calls, card payments and productivity. Here’s why it happens — and how we fix it for good.

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Tailored around your business, not a fixed package.

Free infrastructure review — no obligation, no hard sell, no commodity pricing pressure.

🚀 Get a Free Quote 📞 0121 268 0121

⚡ Free review 💬 Tailored to you 🔒 No obligation

Based & managed

Bill & UK team

Day install

Common causes

Why it happens.

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Overcontended broadband

Too many users sharing one line at peak times.

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Ageing copper

Old FTTC/copper lines degrade and drop.

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No backup

One line means one point of failure.

The fix

How Telexico solves it.

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Full fibre or leased line

A dedicated, stable connection sized to you.

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Automatic failover

4G/5G or a second line takes over instantly if the main drops.

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Local support

We monitor and fix it, not a distant helpdesk.

Common questions

Frequently asked questions

Why does my business internet keep dropping?

Usually overcontended or ageing lines, or no failover. We diagnose the real cause at your site.

Can you stop it dropping?

Yes — with a dedicated line and automatic failover, you stay online even if one path fails.

How fast can you fix it?

We review quickly and recommend the right fix for your premises.

Networks & options

Explore more

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Let’s fix it

Tell us what’s happening and we’ll diagnose it. Get a free review or call 0121 268 0121.

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