VoIP Phone Systems for Retail cloud calling that fits how you work.
VoIP phone systems for retail — VoIP keeps phones and tills online together, across every store. Hosted in the cloud with no old hardware, installed and supported by a UK team, from £5/user/month.
From the first ring to the recording.
The same cloud phone system routes every call the way your business works, then keeps a record of it.
From £5 per user, per month.
No PBX hardware to buy and no big upfront cost — cloud phone systems that scale with your team. And because it’s all cloud-delivered, your platform can be activated the same day, with number porting typically completing in 5–14 working days.
What VoIP does for retail.
Phones + tills
One provider for VoIP and the broadband that keeps tills and card machines online.
Multi-store routing
Route calls cleanly across branches on one system.
CCTV alongside
Add HD CCTV managed with your comms.
Low cost
From £5/user/month, scale with the season.
Every seat, fully loaded.
- Call recording, the Telexico Mobile App and Telexico Web UC included
- Handsets pre-provisioned and shipped ready to plug in
- Moves, adds and changes from the portal, no engineer visit
VoIP built for your retail business.
See all retail sectors we cover.
What VoIP costs.
| Setup | Good for | From (ex VAT) |
|---|---|---|
| Basic VoIP | essential business calling, app-based | from £5/user/mo |
| Standard VoIP | full features, all-in | from £12.99/user/mo |
| VoIP + desk phones | offices & reception | from £19.99/user/mo |
| VoIP + AI receptionist | never miss a call, 24/7 | from £12.99/user + AI from £150/mo |
Starting prices, ex VAT, no mid-contract rises. Exact price depends on users and setup. Get a firm quote in 60 seconds →
The services behind the comparison.
Everything we'd put in front of you instead — designed, installed and supported by a UK team.
Phone systems
Connectivity
AI & more
Compare it properly, with no hard sell.
Send us your current setup and bill. We'll review what you have, what you pay, and where we can simplify or improve it — and tell you honestly if you're better off where you are.
Every kind of business phone system in Retail, on one page.
Searches for cloud PBX, hosted VoIP, business VoIP, office and small-business phone systems in Retail all lead to the same modern set-up: calls carried over your internet connection, managed in the cloud, answered on a desk phone, a laptop or the Telexico Mobile App. Here is what each term means and when it fits.
Cloud PBX in Retail
The phone system itself lives in a UK data centre instead of a box on your wall. Nothing to maintain on site, new users added in minutes, and the same system follows you if you move premises in Retail.
Hosted VoIP and business VoIP in Retail
What most Retail businesses are really asking for: calls carried over your internet connection, with desk phones, desktop apps and the Telexico Mobile App on one business number, and queues, voicemail-to-email and call recording included. Quality depends on the broadband underneath, so we check the line before we quote the phones.
Small business phone systems in Retail
Two to twenty users: a welcome message, a ring group and the mobile app, priced per user per month, with most installs done without an engineer visit.
Office and multi-site phone systems in Retail
Larger teams and several sites: departments, IVR menus, wallboards, call recording for compliance and one directory across every location, so a Retail office and branches elsewhere run as one system.
SIP trunks in Retail
If you already own a PBX you like, SIP trunks replace the ISDN lines underneath it and cut the line rental. If you do not, a hosted system is usually simpler than keeping the old box alive.
Business telephone systems and the switch-off
Traditional telephone systems in Retail on analogue or ISDN lines need to move before the PSTN switch-off. We port your numbers, run the new system alongside the old one and cut over when you are ready.
Every seat, fully loaded.
Frequently asked questions
Is VoIP good for retail?
Yes — VoIP keeps phones and tills online together, across every store. VoIP runs in the cloud with no on-site hardware, so calls follow your team, scale easily and stay reliable with optional failover.
How much is VoIP for retail?
From £5/user/month for the basic package, £12.99 all-in for full features, AI receptionist from £150/month. No mid-contract rises.
Can I keep my existing numbers?
Yes — we port your numbers to VoIP — nothing switches until the new line is live —.
What about reliability?
We build on resilient cloud infrastructure with optional 4G/5G failover so a broadband fault never takes you offline.