Is Telexico CityFibre?

No — Telexico is an independent UK ISP that resells CityFibre-based products through wholesale channels. CityFibre owns the underlying alt-network; Telexico delivers the managed service to your business.

How do I know if CityFibre is at my address?

Telexico runs a live address-level check — we look up CityFibre coverage at your specific postcode and unit. Sometimes available now, sometimes coming, sometimes not their network. Honest answer in 24 hours.

Is CityFibre faster than Openreach?

At headline tiers similar (both deliver 1Gbps+). CityFibre is more consistently symmetric at competitive pricing — useful where upload matters. Openreach's footprint is wider nationally; CityFibre's footprint is denser where they've built.

Is CityFibre cheaper than Openreach?

Often slightly — especially at symmetric tiers — but it varies by product and provider. Telexico quotes against your specific address and gives you the comparison honestly.

What's the install time?

Typically 10-15 working days where the building is already CityFibre-enabled. Where the building isn't enabled, CityFibre civils may add 4-8 weeks. Survey first confirms.

What about VoIP over CityFibre?

Works very well — CityFibre's symmetric upload supports hosted VoIP with plenty of headroom. QoS configured on the managed router so voice always stays clear.

Can you bundle hosted phones?

Yes — most CityFibre customers do. One Telexico provider, one bill, one engineer when something needs attention.

CityFibre · UK alt-network · Gigabit symmetric · UK install · Live support

Slow office internet?

Slow office internet drags down everything — cloud apps, calls, uploads. Here’s what causes it and how we make it fast and reliable.

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Tailored around your business, not a fixed package.

Free infrastructure review — no obligation, no hard sell, no commodity pricing pressure.

🚀 Get a Free Quote 📞 0121 268 0121

⚡ Free review 💬 Tailored to you 🔒 No obligation

Based & managed

Bill & UK team

Day install

Common causes

Why it happens.

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Too many users

Shared broadband chokes at peak times.

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Poor upload

Old lines have slow upload for cloud and backups.

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Wrong product

You may be on broadband when you need fibre or a leased line.

The fix

How Telexico solves it.

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Full fibre (FTTP)

Fast, gigabit-capable fibre where available.

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Symmetric leased line

Equal upload and download for cloud-first teams.

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Right-sized

We size the connection to your actual usage.

Common questions

Frequently asked questions

Why is my office internet so slow?

Usually too many users on a shared line, weak upload, or the wrong product for your needs.

Will full fibre fix it?

In most cases yes — or a leased line where you need guaranteed speed.

Can you check my address?

Yes — we check live availability at your postcode.

Networks & options

Explore more

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Let’s fix it

Tell us what’s happening and we’ll diagnose it. Get a free review or call 0121 268 0121.

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