Is Telexico CityFibre?

No — Telexico is an independent UK ISP that resells CityFibre-based products through wholesale channels. CityFibre owns the underlying alt-network; Telexico delivers the managed service to your business.

How do I know if CityFibre is at my address?

Telexico runs a live address-level check — we look up CityFibre coverage at your specific postcode and unit. Sometimes available now, sometimes coming, sometimes not their network. Honest answer in 24 hours.

Is CityFibre faster than Openreach?

At headline tiers similar (both deliver 1Gbps+). CityFibre is more consistently symmetric at competitive pricing — useful where upload matters. Openreach's footprint is wider nationally; CityFibre's footprint is denser where they've built.

Is CityFibre cheaper than Openreach?

Often slightly — especially at symmetric tiers — but it varies by product and provider. Telexico quotes against your specific address and gives you the comparison honestly.

What's the install time?

Typically 10-15 working days where the building is already CityFibre-enabled. Where the building isn't enabled, CityFibre civils may add 4-8 weeks. Survey first confirms.

What about VoIP over CityFibre?

Works very well — CityFibre's symmetric upload supports hosted VoIP with plenty of headroom. QoS configured on the managed router so voice always stays clear.

Can you bundle hosted phones?

Yes — most CityFibre customers do. One Telexico provider, one bill, one engineer when something needs attention.

CityFibre · UK alt-network · Gigabit symmetric · UK install · Live support

Moving office phone system?

Moving premises shouldn’t mean losing your number or your phones. With a cloud system, your setup moves with you — instantly.

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Tailored around your business, not a fixed package.

Free infrastructure review — no obligation, no hard sell, no commodity pricing pressure.

🚀 Get a Free Quote 📞 0121 268 0121

⚡ Free review 💬 Tailored to you 🔒 No obligation

Based & managed

Bill & UK team

Day install

The problem with old systems

Why it happens.

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Tied to the building

On-site PBX needs reinstalling at the new site.

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Number risk

Traditional lines can mean losing your number on a move.

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Downtime

Reinstalls cause gaps in service.

The fix

How Telexico solves it.

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Cloud moves with you

Just plug in at the new office — or work from anywhere meanwhile.

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Keep your number

Your number stays the same wherever you move.

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No downtime

Stay reachable throughout the move.

Common questions

Frequently asked questions

Can I keep my number when moving office?

Yes — with a cloud system your number isn’t tied to the building.

Will there be downtime?

No — the system works from anywhere, so you stay reachable during the move.

Do I need an engineer at the new site?

Usually not — handsets simply plug into the internet.

Networks & options

Explore more

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Let’s fix it

Tell us what’s happening and we’ll diagnose it. Get a free review or call 0121 268 0121.

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