Is Telexico CityFibre?

No — Telexico is an independent UK ISP that resells CityFibre-based products through wholesale channels. CityFibre owns the underlying alt-network; Telexico delivers the managed service to your business.

How do I know if CityFibre is at my address?

Telexico runs a live address-level check — we look up CityFibre coverage at your specific postcode and unit. Sometimes available now, sometimes coming, sometimes not their network. Honest answer in 24 hours.

Is CityFibre faster than Openreach?

At headline tiers similar (both deliver 1Gbps+). CityFibre is more consistently symmetric at competitive pricing — useful where upload matters. Openreach's footprint is wider nationally; CityFibre's footprint is denser where they've built.

Is CityFibre cheaper than Openreach?

Often slightly — especially at symmetric tiers — but it varies by product and provider. Telexico quotes against your specific address and gives you the comparison honestly.

What's the install time?

Typically 10-15 working days where the building is already CityFibre-enabled. Where the building isn't enabled, CityFibre civils may add 4-8 weeks. Survey first confirms.

What about VoIP over CityFibre?

Works very well — CityFibre's symmetric upload supports hosted VoIP with plenty of headroom. QoS configured on the managed router so voice always stays clear.

Can you bundle hosted phones?

Yes — most CityFibre customers do. One Telexico provider, one bill, one engineer when something needs attention.

CityFibre · UK alt-network · Gigabit symmetric · UK install · Live support

ITS vs CityFibre altnet vs altnet.

Two challenger full-fibre networks, side by side. Telexico supplies over both ITS and CityFibre, so we recommend whichever wins at your postcode.

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Tailored around your business, not a fixed package.

Free infrastructure review — no obligation, no hard sell, no commodity pricing pressure.

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Based & managed

Bill & UK team

Day install

Two altnets

Both full fibre, different footprints.

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ITS

XGS-PON, symmetric multi-gig, strong on business parks and city networks.

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CityFibre

Large full-fibre rollout across many UK cities.

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We use both

Independent — best available wins.

Which suits you

Decided per address.

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Coverage

Both are still expanding — we check live.

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Speed

Both offer full fibre; we match to your usage.

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Resilience

Failover available on either.

Common questions

Frequently asked questions

Which is better, ITS or CityFibre?

Whichever is actually available and best-priced at your site — we check both.

Do both offer multi-gig?

ITS XGS-PON is multi-gig-capable; CityFibre offers high full-fibre tiers — we confirm per address.

Can Telexico supply either?

Yes — we deliver over both.

Networks & options

Explore more

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ITS vs Openreach

Altnet vs national.

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CityFibre broadband

Over CityFibre.

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Openreach vs CityFibre

The other comparison.

ITS Technology Group and CityFibre is a trademark of their respective owners. Telexico Communications Ltd is an independent provider that supplies and supports business connectivity over the ITS and CityFibre networks. We are not affiliated with or endorsed by their respective owners.

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