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Is Your Phone System Ready for 2027?

The old UK phone network switches off by 2027. If your business still runs on analogue or ISDN lines, your phones will stop working. Here's a quick readiness check — and how we move you to a modern system — nothing switches until the new line is live —.

2027The hard deadline
0Downtime to switch
from £5Per user, basic package
Keep your numbers Managed switchover Real UK support

Phone system design

Review my current setup

Tell us how many people, how many sites and what frustrates you about the current system. A UK engineer designs the call flow, picks the handsets and quotes it, with your numbers ported.

What do you need help with? (optional · pick any)

No hard sell·2-hour response, Mon–Fri·01902 427 427

Professional services: an office
Built for the sectorPhones, broadband, WiFi and AI specified for the way the sector works, installed and supported by one UK team.
What happens on a call

From the first ring to the recording.

The same cloud phone system routes every call the way your business works, then keeps a record of it.

A customer callsYour existing number, ported acrossLandline, mobile or a tracked campaign number
Auto attendant“Press 1 for sales, 2 for support”Opening hours, holidays and overflow rules
Ring group or queueRings the right people in the right orderPosition announcements and music on hold
Answered anywhereDesk phone: Yealink or Grandstream, pre-provisionedTelexico Mobile App: your extension on your mobileTelexico Web UC: the phone in a browser tab
Nothing lostUnanswered calls go to voicemail-to-emailEvery call recorded and searchable, with a CRM screen-pop
The deadline

What the 2027 switch-off means for you.

BT Openreach is retiring the analogue (PSTN) and ISDN network. After the switch-off, anything relying on those lines — phone systems, but also some alarms, lifts, door entry and card machines — stops working unless it's moved to a digital (internet-based) alternative. Read the full PSTN switch-off guide.

If you're not sure what your business runs on, that's the first thing to check — and the safest time to move is now, not in the 2026 rush. We audit your lines, flag anything that needs migrating, and move you to a modern VoIP system — nothing switches until the new line is live —, keeping your numbers.

Your move

How we get you ready.

We review what you've got, give you a plain readiness report, and handle the migration end-to-end — numbers ported, no gap in service, staff trained. You can also add failover and an AI receptionist while you're modernising. Book a free readiness check →

Telexico, in use

Every seat, fully loaded.

  • Call recording, the Telexico Mobile App and Telexico Web UC included
  • Handsets pre-provisioned and shipped ready to plug in
  • Moves, adds and changes from the portal, no engineer visit
Get my free review
Telexico Web UC: keypad, directory and call notes in the browser
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The services behind the comparison.

Everything we'd put in front of you instead — designed, installed and supported by a UK team.

Phone systems

Connectivity

AI & more

Compare it properly, with no hard sell.

Send us your current setup and bill. We'll review what you have, what you pay, and where we can simplify or improve it — and tell you honestly if you're better off where you are.

Every seat, fully loaded.

Common questions

Frequently asked questions

When exactly is the PSTN switch-off? +

The analogue/ISDN network is being retired by 2027, with many services withdrawn before then. The safe approach is to move well ahead of the deadline.

What happens if I don't switch? +

Once your lines are switched off, anything relying on them — including your phone system and possibly alarms or card machines — stops working. Moving to a digital system avoids that.

How do I know if my business is affected? +

If you're on ISDN/PSTN lines or an older on-site PBX, you're affected. We can audit your lines and tell you plainly what needs migrating.

Is switching disruptive? +

No — we migrate you — nothing switches until the new line is live —, keeping your numbers, and train your team. Most moves complete in 7–14 working days.

Get started

Get a free, no-obligation quote.

Tell us your current setup and what's not working. We'll come back with a straight answer — what we'd change, what it costs, and whether it's even worth switching.

Warning signs you're not ready
  • Still on ISDN/PSTN
  • Old on-site PBX
  • Paying line rental
  • No mobile/remote calling
  • Fax / alarm lines on PSTN
  • Unsure what you're on
Not sure what you need?

Build your solution in 60 seconds.

Five quick questions — what you need, business size, what matters, your postcode. The recommendation engine matches you to the right Telexico configuration. Real proposal from a UK engineer within 2 working hours.

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