From the first ring to the recording.
The same cloud phone system routes every call the way your business works, then keeps a record of it.
The phone is the product
Recruiters live on the phone: candidate screens, client development, offer management — volume and quality both matter, and both are invisible without the right telephony. The recruitment-grade setup: CRM integration with screen-pops (candidate or client record open as the phone rings) and automatic call logging so the database stays honest without discipline; recording for dispute resolution and consultant coaching with whisper and listen-in; wallboards making activity visible in a sales-culture office; and mobile apps so consultants work candidates from anywhere with the agency number presented. Temp desks add out-of-hours reality — shift fills and no-shows happen at 6am, and the on-call routing has to work first time.
The complete stack for recruitment agencies
| Service | What it does for you |
|---|---|
| Business broadband | Reliable connectivity for your systems and payments, with 4G failover so a line fault never stops you trading. |
| Phone systems | CRM screen-pops, automatic logging, coaching tools (whisper, listen-in) and wallboards — telephony built for a KPI-driven sales floor. |
| AI receptionist | Catches the 6am temp no-show call and the candidate ringing back after hours — captured, summarised and routed to the on-call consultant. |
| Business WiFi | Fast coverage everywhere it's needed, with guest, staff and payment networks kept safely separate. |
| CCTV | HD coverage of the places that matter, viewable from your phone, professionally installed. |
| Business mobiles | Consultants fully armed anywhere — agency number presented, calls logged to the CRM, personal mobiles kept out of it. |
Quick check: see what switching could save with our 30-second savings calculator — no email needed to see the number.
Every seat, fully loaded.
- Call recording, the Telexico Mobile App and Telexico Web UC included
- Handsets pre-provisioned and shipped ready to plug in
- Moves, adds and changes from the portal, no engineer visit
Every seat, fully loaded.
Frequently asked questions
Does it integrate with recruitment CRMs?
Yes — popular recruitment platforms connect for screen-pops, click-to-dial and automatic call logging; others via API. The database finally maintains itself.
Can managers coach live calls?
Yes — listen-in and whisper let managers hear real calls and feed guidance only the consultant hears; barge joins when needed. It's the fastest consultant development tool there is.
How do temp-desk out-of-hours calls work?
On-call routing follows your rota: the 6am no-show reaches the duty consultant directly, with AI capture as backstop so nothing lands in voicemail while shifts hang unfilled.
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Talk to someone who gets your industry
Tell us how your recruitment agencie actually runs — we'll recommend the right setup and quote it honestly. No hard sell.