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Business Connectivity & CommunicationsYour whole business, connected.

Business broadband, phone systems, AI, WiFi and resilient connectivity — engineered, managed and supported by one UK team.

✓ One provider for everything
✓ UK-based support
✓ Scalable as you grow
✓ Clear pricing
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Telexico platform dashboard
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Telexico live call statistics
Telexico mobile app
AI Call Summary
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Connectivity
Primary Fibre · Online
5G Failover · Online
Backup (Starlink) · Ready
Review my current setup

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Free reviewNo obligationUK-based teamReply within 2 business hours

Trusted to keep business moving

Pepe's
Droitwich Dental
Overton Eyecare
Mi Mortgages
ISO Sushi
Harmony
Chaiiwala
Carvers Building Supplies
SS

From single sites to multi-site groups — hospitality, healthcare, property and retail across the UK, including Little Dessert Shop, Pepe's and Chaiiwala.

What Telexico does

Everything your business needs to stay connected, reachable and running.

From the fibre into your building to the call on your customer's phone — Telexico connects the whole journey. Phones, internet, AI, fibre, failover, WiFi and customer communications, designed as one system. When something fails, the next route is already ready.

  1. 01ConnectWe get you online — even where the availability checks say no.
  2. 02ProtectFailover takes over automatically, so the business carries on.
  3. 03CommunicateCalls answered from the desk, the browser or your mobile.
  4. 04UnderstandAI transcribes every call and flags complaints, cancellations and opportunities.
  5. 05CaptureGuest WiFi turns footfall into a consent-led customer list.
  6. 06Re-engageSMS campaigns bring those customers back through the door.
Understand every call

Your calls don't disappear when they end.

Telexico AI can transcribe calls, summarise conversations, pick out keywords and alert your team when something important is said.

  • Complaint detected"…honestly I'm thinking of cancelling"
  • Cancellation mentioned"…end the contract at renewal"
  • Sales opportunity identified"…do you also do guest WiFi?"
TranscriptionSummariesKeyword alertsTeam notifications
See AI Call Intelligence
Turn WiFi into customer data

Guest WiFi that does more than provide internet.

  1. Customer connects
  2. Branded login
  3. Details captured
  4. Marketing permission
  5. Your audience grows

Fast guest WiFi for your customers — and a consent-led customer database for you, through your own branded portal.

See Guest WiFi
Stay live

Your broadband fails. Your business doesn't.

Managed failover switches automatically to backup connectivity when the primary connection fails — card machines, phones and cloud apps keep working while the fault is fixed.

Build my resilience plan
Reach them again

You've built the audience. Now speak to it.

Targeted SMS campaigns for launches, offers, reminders and re-engagement — from the same partner that runs your phones.

CampaignsSegmentationSchedulingReporting
Explore business SMS

Broadband · Phones · AI · WiFi · Starlink · Leased lines · Failover · CCTV — all connected, managed and built for your business.

The Telexico platform

One business. One control layer.

Manage your calls, users, devices, connectivity, AI and sites from one powerful platform — built for UK businesses, not resold from someone else.

app.telexico.com/dashboard
Telexico platform overview dashboard
01

Overview

Every site, user and service in a single view.

app.telexico.com/calls
Live call statistics
02

Calls

Live call statistics, recordings and routing.

app.telexico.com/ai
AI call transcript and keyword alerts
03

AI

Transcripts, summaries and keyword alerts.

app.telexico.com/users
User and team management
04

Users

Add users, set permissions and manage teams.

app.telexico.com/connectivity
Connectivity and failover network health
05

Connectivity

Fibre, failover and live network health.

app.telexico.com/wifi
Managed WiFi access points
06

WiFi

Access points and guest networks, managed.

See The Platform →

One provider.
Every connection.

Business communications

Your office phone system. Without the office.

One cloud phone platform your team runs from the desk, the browser or the mobile app — same number, same features, wherever they work.

Call from any deviceDesk phone, desktop app, browser or mobile — one extension follows your team.
Team presence & messagingSee who's free and message colleagues inside the same app.
Transfers & call notesWarm transfers, shared notes and full call history on every call.
Recording & analyticsCall recording, live wallboards and reporting built in.
Explore phone systems →
app.telexico.com/phone
Telexico cloud phone system — directory, dialpad and call notes
Telexico mobile phone app
Team presence
Karen · Available
Tony · Available
Ext 2002 · Ringing
Live from your cloud phone system
AI Call Intelligence

A phone call shouldn't disappear when it ends.

Every conversation becomes business intelligence.

Automatically transcribe, summarise and analyse your calls. Detect key topics, track customer sentiment and surface the actions that matter.

1
AnswerEvery call answered and recorded
2
TranscribeAccurate, searchable transcripts
3
UnderstandAI detects key topics & sentiment
4
AlertKeyword alerts the moment they're said
5
ActFollow up before the opportunity goes cold
See AI In Action →
app.telexico.com/ai/transcript
AI call transcript
AI call summary
Business phones & devices

One phone system.
Every device.

From desk phones to mobile apps and headsets, we supply, configure and support the right devices for your business.

Latest IP desk phones
Mobile & desktop apps
Headsets & accessories
Fully provisioned & supported
UK device support
View Our Devices →
Telexico business phone devices — touchscreen desk phone, cordless DECT handset, conference speakerphone and wireless headset
Desk phonesCordless DECTConferenceHeadsets
Business connectivity

Internet engineered around your business.

Full fibre, leased lines, 5G failover, Starlink and managed routers — with intelligent network management and proactive support.

What's likely available at your address?

Enter your business postcode and we'll check Openreach, CityFibre, leased-line and backup options for your premises.

Full FibreUp to 10Gbps
Leased LinesDedicated
5G BusinessKeep connected
StarlinkAnywhere
Managed RoutersSecure & resilient
Explore Connectivity →
Managed WiFi

WiFi you can actually manage.

Enterprise-grade, secure WiFi for single sites or multi-site businesses — with cloud management and real-time insights.

Every room coveredEnterprise-grade access points, designed around your building.
Guests separated securelySeparate guest & staff networks, isolated by design.
Every access point monitoredReal-time performance insights and alerts.
Cloud-based management
Multi-site support
Explore Managed WiFi →
WiFi access point management

Connect

Reliable connectivity for every site — fibre, failover and everything in between.

Full Fibre · Leased Lines · 5G Failover · Starlink
Explore →

Automate

AI insight to save time and grow faster.

Transcription · Summaries · Keyword alerts
Explore →

Manage & Protect

Secure, compliant and in control.

Managed WiFi · CCTV · Cyber security
Explore →

Communicate

Modern phone systems that just work — on every device, anywhere.

Cloud PBX · Web Phone · Microsoft Teams · Call recording
Explore →

From the first call
to the last access point.

Let's build your solution

Get your personalised recommendation.

Tell us about your business and we'll create a tailored proposal covering connectivity, communications, resilience and commercial fit.

What do you need help with? (optional · pick any)

No hard sell·2-hour response, Mon–Fri·01902 427 427

✓ Free review✓ No obligation✓ UK-based team✓ Reply within 2 business hours

Send us your current bill.

We'll break down what you're paying for, what you're actually using and where we'd change the setup.

Secure upload · used only to prepare your comparison · max 10MB · deleted in line with our retention policy.

✓ We'll analyse your current costs
✓ See what you're actually using
✓ No obligation, just expert advice
Prefer to configure it yourself?

Tell us four things.
We’ll configure the rest.

What you need, how many people use it, what matters most and where you are. The recommendation engine matches you to the right Telexico configuration — then a UK engineer turns it into a real proposal within 2 business hours.

  1. 1
    Four quick questions

    What you need (pick everything that applies — consolidating services is what we do best), how many people use it, what matters most, and your postcode.

  2. 2
    The engine matches you

    Your answers are matched to the configurations we actually install, in combinations that work together — not a generic bundle.

  3. 3
    A real proposal in 2 hours

    Checked and priced by a UK engineer within 2 business hours. No automated sales sequence — and if staying with your current provider after renegotiation is the better move, we’ll say so.

Build My Solution →About a minute · No obligation
Real project shapes

What a Telexico install actually looks like.

Anonymised but factually defensible — real deployment patterns from across UK sectors. 20 detailed project shapes in the case studies library.

01
Hospitality

Restaurant connectivity upgrade

Full restaurant network rebuild — FTTP with dual-WAN failover, VLAN segmentation for EPOS, guest WiFi, music streaming and CCTV. Single-day install scheduled around service hours.

Read project →
02
Healthcare

Dental phone modernisation

ISDN-to-VoIP migration with number porting, hosted PBX, AI Receptionist for missed calls, and GDPR-aware call recording. Minimal planned downtime cutover.

Read project →
03
Retail

Multi-site retail rollout

5-15 site UK retail chain rollout — coordinated install across all sites, consistent network architecture, central monitoring, phased cutover over 6-12 weeks.

Read project →
See all 20 case studies →
Industries we support

Solutions for every industry.

Built for your sector — not generic telecoms. From single sites to multi-location businesses, we help organisations across the UK stay connected, productive and secure.

Private clinic reception with a treatment room beyondHealthcare Boutique shop floor with lit display shelving and a point-of-sale counterRetail Modern classroom with an interactive display at the frontEducation Boardroom with a marble meeting table and laptopsProfessional Services Hotel lobby reception desk with lounge seating beyondHotels Operations room with a UK map showing connected sites across wall screensMulti-Site Business

UK sectors we serve: Restaurants · Dental · Healthcare · Retail · Garages · Offices · Warehousing · Salons · Trades · Care Homes · Multi-site.

View all 96 industries →
Our locations

Built in Wolverhampton. Supporting businesses nationwide.

We're proudly based in Wolverhampton and support businesses across the UK with local expertise and nationwide coverage.

Engineered and supported across the West Midlands.

UK-wideWolverhampton HQ · West Midlands engineering · nationwide delivery
Wolverhampton — Head Office Birmingham Manchester Walsall Dudley West Bromwich Phone systems Wolverhampton All locations →

Local engineering across Wolverhampton and the West Midlands:
Wolverhampton · Bilston · Wednesfield · Willenhall · Tettenhall · Penn · Bushbury · Codsall · Sedgley · Coseley · Dudley · Walsall · Cannock · Telford · West Bromwich · Solihull · Coventry · Birmingham

Fibre broadband in Wolverhampton →

Headquartered in Wolverhampton. Engineers deployed across the West Midlands and nationwide through our network partners.

Both clusters · One relationship

Most companies own one side. We own both.

Traditional carriers tend to focus on the underlying network. Many telecom resellers focus on the communications layer. Telexico designs both as one system — the connectivity underneath and the communications on top.

Cluster 1

Business Connectivity

  • Full fibre & FTTP broadband
  • Leased lines & ethernet
  • Dedicated Internet Access (DIA)
  • 4G/5G failover
  • Starlink for Business
  • Managed WiFi 6 & SD-WAN
Explore connectivity →
Cluster 2

Business Communications

  • Hosted VoIP & cloud PBX
  • Business phone systems
  • SIP trunks
  • Microsoft Teams calling
  • AI Receptionist (24/7)
  • Call recording & CRM integration
Explore communications →
Core services

The four services UK businesses come to us for.

Each one engineered properly, supported by UK engineers, and built to work alongside the rest of the Telexico stack.

Business broadband network status dashboard
01
Connectivity

Business Broadband & Full Fibre

FTTP, FTTC and gigabit business packages. Properly engineered with VLAN segmentation, business-grade router, and 4G/5G failover. Symmetric speeds where Openreach or CityFibre can supply.

Typical straightforward installs from 7–14 days; lead times vary · Business SLAs · UK engineers

Explore broadband →
Hosted VoIP phone system with team chat
02
Voice & comms

Hosted VoIP & Phone Systems

Cloud PBX, SIP trunks, Microsoft Teams Phone integration. Number porting included. No mid-contract price rises. PSTN migration-ready, with minimal planned downtime.

Numbers ported · Teams integrated · PSTN-ready

Explore VoIP →
AI receptionist keyword alerts
03
AI & automation

AI Receptionist · 24/7

AI that actually answers — takes bookings, qualifies enquiries, escalates to humans when needed. Trained on YOUR business, not a generic script. Real payback case we'll evidence with you.

24/7 coverage · Custom-trained · Books appointments

Explore AI Receptionist →
Connectivity and failover overview dashboard
04
Resilience

4G/5G Failover Internet

Automatic failover to cellular when the primary connection fails. Multi-network SIMs that switch between EE, Vodafone, O2 and Three. Card payments, VoIP and cloud apps ride through line faults with layered backup.

Multi-network · Rapid automatic failover · Quarterly tested

Explore failover →

Plus business mobile, leased lines, business WiFi, CCTV, Starlink, SIP trunks — all under one Telexico relationship. See the full service stack →

The full stack

Every service. One UK relationship.

Designed to work together. Bought together. Supported together. Most telecom companies sell you fragments — Telexico engineers it as a system.

01 · Connectivity infrastructure
  • Full Fibre Broadband — FTTP up to 1Gbps symmetric
  • Business Broadband — FTTP, FTTC, multi-carrier
  • Leased Lines — 100Mbps–10Gbps dedicated
  • Dedicated Internet (DIA) — SLA-backed, uncontended
  • 4G/5G Failover — EE · Vodafone · O2 · Three
  • Starlink for Business — satellite, rural-grade
  • Managed WiFi 6 — designed, deployed, managed
  • Guest WiFi — splash pages that capture & bring back
  • SD-WAN & MPLS — multi-site intelligent routing
02 · Communications & AI
  • Hosted VoIP — cloud-delivered, PSTN-ready
  • VoIP Phone Systems — cloud PBX with mobile apps
  • SIP Trunks — migrate from ISDN, keep PBX
  • Microsoft Teams Phone — Direct Routing & Operator Connect
  • AI Receptionist — 24/7 · lead qualification · CRM
  • CCTV & Security — Hikvision · Ajax · Texecom
Why Telexico

Engineered, not resold.

The underlying network may be the same. The system we build on top isn't.

01

Engineered. Not just procured.

Most providers resell carrier circuits with a markup. We design the whole stack on top — broadband tuned for VoIP, failover designed to minimise disruption to active voice and cloud services, WiFi built around the actual building. Often the same underlying national networks — a very different system on top.

Carrier-agnostic SD-WAN · QoS · Failover

02

AI built in. Not bolted on.

An AI receptionist answers 24/7, qualifies leads and books appointments, with Microsoft Teams calling integrated. The AI layer is woven through your voice infrastructure from the start — not a separate product bolted on.

24/7 · Trained on your business · CRM-integrated

03

Real UK humans. Not call-centre scripts.

UK-based engineers with your diagnostics and service history in front of them. When something breaks, the person on the phone has the context and the authority to fix it — no "we'll raise a ticket." That's the difference between a supplier and a partner.

Wolverhampton HQ · WV3 0TT · Named contact

The Telexico difference

Three things telecom should do better.

01

The honest 'don't switch' answer.

If staying with your current provider after renegotiating is the right answer for your business, that's what the proposal says. Our incentive is solving the operational problem — not winning every quote.

02

No unexpected mid-contract price increases.

Many telecom agreements contain annual or scheduled price changes. Telexico makes your pricing — and any future changes — clear before you sign, so the price you agree is the price you plan around.

03

Engineers, not account managers.

You deal with a named technical team from design through deployment and support. The people who quote and install your setup are the people who support it — the same UK team end-to-end.

If any of this sounds familiar

The problems we solve every day.

Real complaints we hear from UK businesses every week. The fixes are straightforward.

"We're paying too much for telecoms."

Big providers price for enterprise scale. Telexico is built for UK SMEs — send us your renewal and we'll show you honestly where we can simplify and where we can't. Compare providers →

"Our broadband keeps dropping."

Domestic-grade lines pretending to be business. Card machines down twice a day. Either failover or proper business FTTP fixes it. Honest assessment first.

"We miss too many calls."

Many callers simply hang up rather than leave a voicemail. AI Receptionist captures the enquiry even when your team is unavailable — at 11pm or during lunch service.

"Five providers, five invoices."

Broadband from one company, phones from another, mobile from a third, CCTV from a fourth. Consolidate to one Telexico relationship. One bill, one named contact.

"Support is just script-reading."

Tier 1 reads from a flowchart. Tier 2 reads from a longer flowchart. With Telexico, a named UK technical team stays with you from design through deployment and support. Managed IT support →

"Switching feels too risky."

It isn't. We install alongside your existing service, test, then port your numbers. Minimal planned downtime. Old service stays live until the new one is proven.

Why businesses switch

Eight reasons UK businesses leave BT, Virgin and 4Com.

Different providers suit different businesses. These are the areas customers most often ask us to compare — the differences UK SMEs actually feel.

No unexpected mid-contract price risesMany telecom agreements contain annual or scheduled increases. Telexico makes your pricing and any future changes clear before you sign — no surprises mid-contract.
One named UK technical teamA named UK technical team stays with you from design through deployment and support. No tier-1 call centre handoffs. No script-reading. Real UK-based technical contact.
One supplier · one billBroadband, VoIP, mobile, AI, WiFi, CCTV — under one Telexico relationship. Single named contact, single invoice, single set of contract terms.
Better VoIP & PSTN migrationHosted PBX, SIP trunks, Microsoft Teams Phone — VoIP-aware QoS, number porting, with planned downtime kept to a minimum. Ready for the UK's move away from legacy PSTN.
AI Receptionist optionsIntegrated AI call handling still isn't standard across traditional telecom packages. Telexico builds it in — trained on your business, books appointments, escalates to humans.
Real 4G/5G failoverMulti-network SIMs that switch between EE, Vodafone, O2 and Three. Card payments, VoIP and cloud apps ride through line faults with layered backup. Quarterly tested.
Plain contract termsNotice periods stated clearly. No auto-renewal lock-ins. Exit terms explicit. No "we'll-tell-you-later" pricing buried 14 pages into the contract.
Low-risk switchingWe install alongside your existing service, test, then port your numbers. Your old service stays live until the new setup is proven, so planned downtime is kept to a minimum.

See the full BT Business vs Telexico comparison, or use the VoIP cost calculator and AI savings calculator to see what switching would save you.

Client testimonials

What our clients say.

In their own words — read the full case studies.

"Telexico completely transformed our communications — phones, broadband and connectivity now managed under one provider, giving us complete peace of mind."

— Little Dessert Shop, Wolverhampton

"The migration was seamless, downtime was virtually non-existent and the support has been excellent. Having one company manage everything makes life significantly easier."

— Pepe's, Walsall

"Telexico implemented a modern cloud phone system that has improved the way our team manages patient enquiries. The support has been outstanding."

— Droitwich Dental Studio

"Their knowledge of business communications and commitment to customer service has made them a valued technology partner."

— Express & Star

Businesses that run on Telexico: Little Dessert Shop · Pepe's · Chaiiwala · Droitwich Dental Studio · Overton Eyecare · Harmony · Mi Mortgages · ISO Sushi · and others.

By the numbers

What that engineering actually delivers.

From7 days

Straightforward eligible full fibre + VoIP installs

99.95%

SLA-backed uptime on leased lines

2 hrs

Quote response from a real UK engineer

1

Supplier, bill & support relationship

Frequently asked questions

Got questions? We've got the answers.

How much can my business save with Telexico?

Some businesses reduce costs by consolidating broadband, phones, mobile and IT with one provider on one bill and removing mid-contract price rises; others mainly gain resilience, functionality or support. Send us your latest bill and we'll review the commercial case — with no obligation.

How quickly can you get us set up?

Cloud accounts can often be provisioned quickly. Number porting and connectivity installs follow carrier-specific lead times. We plan migrations so your existing services stay live until the replacement is tested, wherever technically possible.

Do you really cover the whole UK?

Yes. We're based in Wolverhampton with engineers across the West Midlands, and we deliver and support connectivity, phones, WiFi and AI for businesses nationwide.

What's the difference between Telexico and the big providers?

The carrier underneath is often the same. The difference is what we build on top — broadband tuned for VoIP, failover designed to minimise call disruption, WiFi designed around your building, and a named UK team who answer the phone and fix things.

Can you help us switch from our current provider?

Absolutely — we manage the whole switch for you, keep your numbers, and make sure everything works before anything changes. Just send us your current setup and we'll handle the rest.

Can I keep my existing business numbers?

Yes — we port your existing business numbers to the new system, so you keep every number your customers already know. Porting usually completes within 5–14 working days and your old line stays live until it's done.

Will switching cause downtime?

We plan the migration to keep downtime to a minimum. Existing services stay live while the new setup is installed and tested wherever technically possible, then we schedule the final cutover.

Can Telexico manage multiple branches under one system?

Yes — Telexico is built for multi-site businesses. We manage phones, broadband, WiFi and AI across all your branches under one platform, one bill and one named UK contact, with central monitoring.

View All FAQs →
Where we work

Based in Wolverhampton. Working across the Midlands and the UK.

Our engineers start the day at 64 Chapel Ash, so the Black Country and Birmingham are home turf. Hosted systems are delivered and supported from here wherever you are, with partner engineers for site work further afield.

WolverhamptonHQ · WV3 Walsall Dudley West Bromwich Birmingham Sutton Coldfield Worcester Coventry Telford Cannock Stafford Kidderminster Nottingham Leicester Manchester Leeds All areas →

Your business shouldn't need five technology suppliers.

Get connected, stay productive and grow — with one UK team behind all of it.

Phones · Internet · AI · WiFi · Security · One UK team.

Get My Recommendation → Speak to an Expert
UK-based team
01902 427 427
Mon–Fri, 8am–6pm
07983 134 444 · hello@telexico.com · WhatsApp
Everything Telexico does

Explore the full Telexico platform.

Every service, guide, industry and location — one relationship behind all of it.

Phones, VoIP & AI

Connectivity

IT & security

Guides, tools & pricing

Industries we support

Areas we cover

Reviews & case studies