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Engineered, not resold

Telecoms and connectivity for schools communications done properly.

One UK provider for everything a school runs on — phone systems, broadband, WiFi, CCTV and AI call handling — set up around safeguarding, the DfE filtering and monitoring standards and GDPR. Installed and supported by our own engineers, from £5/user/month.

5 servicesOne UK provider
Safeguarding-aware
Trust-readyEvery site as one
Keep your numbers Managed switchover Real UK support

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UK
Based & managed
1
Bill & UK team
7
Day install
Education: a classroom
Built for the sectorPhones, broadband, WiFi and AI specified for the way the sector works, installed and supported by one UK team.
What happens on a call

From the first ring to the recording.

The same cloud phone system routes every call the way your business works, then keeps a record of it.

A customer callsYour existing number, ported acrossLandline, mobile or a tracked campaign number
Auto attendant“Press 1 for sales, 2 for support”Opening hours, holidays and overflow rules
Ring group or queueRings the right people in the right orderPosition announcements and music on hold
Answered anywhereDesk phone: Yealink or Grandstream, pre-provisionedTelexico Mobile App: your extension on your mobileTelexico Web UC: the phone in a browser tab
Nothing lostUnanswered calls go to voicemail-to-emailEvery call recorded and searchable, with a CRM screen-pop
Built for compliance

Designed around safeguarding and the standards schools answer to.

We don't just sell a school a phone line. Every service is set up with the obligations a school carries in mind — so your DSL, business manager and IT lead can evidence it.

Safeguarding (KCSIE)

Call routing and recording configured to support your duties under Keeping Children Safe in Education — including keeping safeguarding calls and disclosures with trained staff, never an automated system.

DfE filtering & monitoring standards

Broadband and WiFi delivered with appropriate filtering and monitoring of online access, in line with the DfE filtering and monitoring standards, so you can show inappropriate content is blocked and activity is monitored.

Data protection (UK GDPR)

Pupil and staff data handled under the UK GDPR and Data Protection Act 2018, with retention and access set up to support your ICO obligations.

CCTV done correctly

Cameras installed in line with the Surveillance Camera Code of Practice and ICO video-surveillance guidance — proportionate placement, clear signage, justified retention and support for your DPIA.

PSTN switch-off ready

Analogue and ISDN lines are being withdrawn ahead of the 2027 PSTN switch-off. We migrate schools to all-IP cleanly and keep your existing numbers.

Multi-academy trusts

Connect every site as one — shared dialling, central management and one bill across the trust, with per-school reporting.

Telexico, in use

Every seat, fully loaded.

  • Call recording, the Telexico Mobile App and Telexico Web UC included
  • Handsets pre-provisioned and shipped ready to plug in
  • Moves, adds and changes from the portal, no engineer visit
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Telexico Web UC: keypad, directory and call notes in the browser
Why schools choose Telexico

Engineered for education, not resold.

Our own engineers

We install and support what we sell — no faceless call centre when a phone or line goes down mid-term.

UK team, local install

Based in the West Midlands, supporting schools across the region and beyond on one local number.

Procurement-friendly

Clear, itemised quotes that fit how schools and trusts buy — no pressure, no hidden lock-ins.

Every seat, fully loaded.

Common questions

Schools & education FAQs

Do you help us meet the DfE filtering and monitoring standards?

Yes. We deliver school broadband and WiFi with appropriate filtering and monitoring of online access, so you can evidence that inappropriate content is blocked and activity is monitored, in line with the DfE standards.

Is pupil data handled in a GDPR-compliant way?

Our services are set up under the UK GDPR and Data Protection Act 2018, with retention and access configured to support your ICO obligations. We can support your data protection impact assessments where CCTV or monitoring is involved.

Can you connect a multi-academy trust as one?

Yes — every site on shared dialling and central management, with one bill across the trust and per-school reporting.

What about the ISDN and PSTN switch-off?

Analogue and ISDN lines are being withdrawn ahead of the 2027 PSTN switch-off. We migrate schools to all-IP phone systems and keep your existing numbers.

Does the AI receptionist handle safeguarding calls?

No. It handles routine calls such as absence reporting and general enquiries; anything sensitive or safeguarding-related is routed straight to trained staff. Disclosures are never handled by an automated system.

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