How to Compare Business Broadband Deals in 2026
Not all business broadband is equal โ and the cheapest deal is rarely the best one. Here's how to compare properly and avoid the traps.
What to look for in business broadband
Speed matters, but so does symmetry, contention ratio, SLA guarantees, and what happens when it goes down. Consumer broadband shares its capacity with hundreds of neighbours. Business broadband prioritises your connection.
Speed: how much do you actually need?
For 1-5 users doing email and video calls, 100Mbps is fine. For 10+ users running cloud software, VoIP, and video โ consider 500Mbps or a leased line. Always check upload speed separately, not just download.
Contention ratio
This is the number of businesses sharing the same bandwidth. A contention ratio of 20:1 means 20 businesses share the line. Leased lines are uncontended โ you get the full speed, dedicated to you.
SLA (Service Level Agreement)
Business broadband should come with an SLA for fault repair times โ typically 4-8 hours. Consumer broadband has no guaranteed repair time. This matters when downtime costs you money.
Contract length and price rises
Watch for CPI+% clauses that let providers raise prices mid-contract. Telexico doesn't do this โ your price stays fixed for the term.
Failover and backup
What happens when your main line goes down? Look for providers who offer automatic 4G/5G failover. Assure X switches in seconds and our UK team calls you proactively.