Connectivity
VoIP phone systems for GP surgeries, dental practices, opticians and healthcare businesses. CQC-compliant call recording, patient call queuing, appointment routing. From £9.99/user/month.
Healthcare businesses face specific telephony requirements: high inbound call volumes during booking windows, CQC and compliance considerations, emergency call routing, and the need to record and store patient call data securely. Telexico's hosted VoIP is designed for exactly these requirements.
Most businesses switching from ISDN or BT Business lines save 40–60% on their monthly phone costs.
Live on VoIP within 24–48 hours. Telexico handles all configuration, porting and training.
Staff answer calls on their smartphone using the business number — from anywhere.
GDPR-compliant call recording included. Essential for compliance, training and disputes.
Professional greetings and call routing for any business size — included as standard.
The price you sign is the price you pay for the full contract term.
Yes — Telexico's call recording is GDPR-compliant with encrypted storage, access controls and configurable retention. We provide documentation suitable for CQC inspection evidence and can assist with your Data Protection Impact Assessment.
The auto-attendant manages call queuing professionally — patients hear their position and estimated wait rather than an engaged tone. Callback options can be configured to reduce queue depth during peak times.
Telexico VoIP integrates with most UK clinical systems via screen-pop and click-to-dial. Incoming calls trigger patient record screens automatically. Contact us with your specific system to confirm compatibility.
Calls automatically divert to mobile numbers you specify. Adding Assure X failover keeps VoIP live throughout any outage — patients call the same number and reach staff as normal.
We configure, port your number and train your team. Most businesses are live within 48 hours.