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Engineered, not resold

Phone Systems for Insurance Brokers built for calls you can stand behind.

Phone systems for insurance brokers — manage renewals and claims call volume, record calls for compliance, and route to the right team. From £5/user/month.

Call recording
Smart routing
from £5Per user, basic package
Keep your numbers Managed switchover Real UK support

Phone system design

Review my current setup

Tell us how many people, how many sites and what frustrates you about the current system. A UK engineer designs the call flow, picks the handsets and quotes it, with your numbers ported.

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No hard sell·2-hour response, Mon–Fri·01902 427 427

Free review Tailored to you No obligation
UK
Based & managed
1
Bill & UK team
7
Day install
Professional services: an office
Built for the sectorPhones, broadband, WiFi and AI specified for the way the sector works, installed and supported by one UK team.
What happens on a call

From the first ring to the recording.

The same cloud phone system routes every call the way your business works, then keeps a record of it.

A customer callsYour existing number, ported acrossLandline, mobile or a tracked campaign number
Auto attendant“Press 1 for sales, 2 for support”Opening hours, holidays and overflow rules
Ring group or queueRings the right people in the right orderPosition announcements and music on hold
Answered anywhereDesk phone: Yealink or Grandstream, pre-provisionedTelexico Mobile App: your extension on your mobileTelexico Web UC: the phone in a browser tab
Nothing lostUnanswered calls go to voicemail-to-emailEvery call recorded and searchable, with a CRM screen-pop
Simple, honest pricing

From £5 per user, per month.

No PBX hardware to buy and no big upfront cost — cloud phone systems that scale with your team. And because it’s all cloud-delivered, your platform can be activated the same day, with number porting typically completing in 5–14 working days.

The challenge

The phone problem in insurance brokers.

Renewal & claims volume

Renewal season and claims spikes overwhelm the phones.

Compliance

Calls frequently need recording and retention for regulatory reasons.

Routing

Clients need to reach the right team — new business, renewals or claims — first time.

Missed calls

Overflow calls that ring out cost retained clients.

Telexico, in use

Every seat, fully loaded.

  • Call recording, the Telexico Mobile App and Telexico Web UC included
  • Handsets pre-provisioned and shipped ready to plug in
  • Moves, adds and changes from the portal, no engineer visit
Get my free review
Telexico Web UC: keypad, directory and call notes in the browser
The fix

How Telexico solves it.

Smart routing sends callers to new business, renewals or claims, queues handle volume, and call recording delivers compliant records. An AI receptionist covers overflow so nothing is missed at peak.

Installed locally, numbers kept, configured for your retention and compliance needs, with the wider stack on one bill.

The full stack

Everything insurance brokers need, from one provider.

Phone systems

VoIP, cloud PBX and Teams calling — the focus of this page. See business phone systems.

Business broadband

Fast, reliable broadband and leased lines to carry your calls and data.

AI receptionist

An AI receptionist answers, books and triages 24/7 so you never miss a customer.

Business WiFi

Secure staff and guest WiFi across your premises.

CCTV & security

HD CCTV and security, managed alongside your comms.

One provider

Phones, internet, AI, WiFi and CCTV on one bill, one support team. Get a quote →

Pricing

What it costs.

SetupGood forFrom (ex VAT)
Basic VoIPessential business calling, app-basedfrom £5/user/mo
Standard VoIPfull features, all-infrom £12.99/user/mo
VoIP + desk phonesoffices & receptionfrom £19.99/user/mo
VoIP + AI receptionistnever miss a call, 24/7from £12.99/user + AI from £150/mo

Starting prices, ex VAT, no mid-contract rises. Exact price depends on users and setup. Get a firm quote in 60 seconds →

Explore Telexico

The services behind the comparison.

Everything we'd put in front of you instead — designed, installed and supported by a UK team.

Phone systems

Connectivity

AI & more

Compare it properly, with no hard sell.

Send us your current setup and bill. We'll review what you have, what you pay, and where we can simplify or improve it — and tell you honestly if you're better off where you are.

Every seat, fully loaded.

Common questions

Frequently asked questions

How much is a phone system for insurance brokers? +

From around £5/user/month for the basic package, £12.99 all-in for full features, with an AI receptionist from £150/month. No mid-contract rises — we quote against your setup.

Can an AI receptionist help insurance brokers? +

Yes — it answers, books and triages calls 24/7 so you never miss a customer, even when your team can't get to the phone.

Will I keep my number? +

Yes — we port your existing numbers and keep your old service live until the new one is proven, so disruption is kept to a minimum.

Do you cover more than phones? +

Yes — we provide phones, broadband, AI receptionist, WiFi and CCTV for insurance brokers on one bill and one support relationship.

Near you

Phone systems for insurance brokers in your area.

Local install and support across the West Midlands and major UK cities.

Part of Telexico's Property & Finance phone systems — see every property & finance sector we cover.

Related solutions

Everything else for your business setup.

Not sure what you need?

Build your solution in 60 seconds.

Five quick questions — what you need, business size, what matters, your postcode. The recommendation engine matches you to the right Telexico configuration. Real proposal from a UK engineer within 2 working hours.

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