AI Receptionist for Care Homes answering when you can’t.
Telexico's AI receptionist for care homes answers in a natural voice and can answer families reliably and route urgent calls around the clock — so you never miss a customer, even when your team can't reach the phone. From £12.990/month.
A call answered, a booking made, your team told.
Each step is something the AI receptionist actually does on the call; nothing here is a mock-up.
How the AI receptionist helps care homes.
For care homes, the phone is the business — but staff can't always answer. Telexico's AI receptionist picks up every call in a natural voice and can answer families reliably and route urgent calls around the clock, then texts or emails you a summary. It works alongside your existing phones, so nothing is lost.
It never sleeps, never puts callers on hold, and never takes a day off — turning missed calls into booked business.
Live in days, not months.
Answers 24/7
Every call is picked up instantly, day or night.
Books & captures
It books appointments or captures the enquiry into your system.
Routes urgent calls
Anything urgent is routed to the right person.
Summarises
You get a text or email summary of every call.
Never miss the call that pays.
- Answered 24/7 in your business name
- Bookings taken, leads captured, enquiries qualified
- Every conversation logged for your team
Simple, honest pricing.
The AI receptionist starts from £150/month. Pair it with a Telexico phone system from just £5/user/month for the basic package — one provider, one bill, no mid-contract rises. See full AI receptionist details.
Compare it properly, with no hard sell.
Send us your current setup and bill. We'll review what you have, what you pay, and where we can simplify or improve it — and tell you honestly if you're better off where you are.
Every call, answered.
Frequently asked questions
What is an AI receptionist for care homes?
It's a virtual receptionist that answers calls for care homes in a natural voice 24/7 and can answer families reliably and route urgent calls around the clock, so you never miss a customer.
Does it replace my phone system?
No — it works alongside it. We can also provide the phone system, so everything comes from one provider on one bill.
How much does it cost?
From £12.990/month for the AI receptionist, plus phones from £5/user/month if you need them. No mid-contract price rises.
How quickly can it go live?
Usually within days — we configure it around your booking process and call flows, and support it locally.