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CityFibre · UK alt-network · Gigabit symmetric · UK install · Live support

Phone system keeps failing?

If your phone system keeps failing, it’s usually ageing hardware or dying lines. Here’s why — and the reliable cloud replacement.

Tailored around your business, not a fixed package.
Free infrastructure review — no obligation, no hard sell, no commodity pricing pressure.
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Phone system design

Review my current setup

Tell us how many people, how many sites and what frustrates you about the current system. A UK engineer designs the call flow, picks the handsets and quotes it, with your numbers ported.

What do you need help with? (optional · pick any)

No hard sell·2-hour response, Mon–Fri·01902 427 427

Free review Tailored to you No obligation
UK
Based & managed
1
Bill & UK team
7
Day install
Telexico handsets: Yealink and Grandstream desk phones, DECT and touch-screen models
The handsetsYealink and Grandstream desk phones, DECT and touch-screen models, pre-provisioned by Telexico and shipped ready to plug in.
What happens on a call

From the first ring to the recording.

The same cloud phone system routes every call the way your business works, then keeps a record of it.

A customer callsYour existing number, ported acrossLandline, mobile or a tracked campaign number
Auto attendant“Press 1 for sales, 2 for support”Opening hours, holidays and overflow rules
Ring group or queueRings the right people in the right orderPosition announcements and music on hold
Answered anywhereDesk phone: Yealink or Grandstream, pre-provisionedTelexico Mobile App: your extension on your mobileTelexico Web UC: the phone in a browser tab
Nothing lostUnanswered calls go to voicemail-to-emailEvery call recorded and searchable, with a CRM screen-pop
Common causes

Why it happens.

Ageing on-site PBX

Old hardware fails and is costly to fix.

Dying ISDN/PSTN

These lines are being switched off by 2027.

No support

Nobody local to fix it fast.

The fix

How Telexico solves it.

Cloud phone system

No on-site box to fail — hosted in resilient data centres.

Keep your numbers

We port them across with no disruption.

Local support

We run and support it for you.

Telexico, in use

Every seat, fully loaded.

  • Call recording, the Telexico Mobile App and Telexico Web UC included
  • Handsets pre-provisioned and shipped ready to plug in
  • Moves, adds and changes from the portal, no engineer visit
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Telexico Web UC: keypad, directory and call notes in the browser

Every seat, fully loaded.

Common questions

Frequently asked questions

Why does my phone system keep failing?

Usually ageing on-site hardware or dying ISDN/PSTN lines being retired by 2027.

What should I replace it with?

A cloud phone system — reliable, flexible and switch-off ready.

Will I lose my numbers?

No — we port them across.

Networks & options

Explore more

Cloud PBX

Cloud system.

Hosted VoIP

Cloud calling.

Business phone systems

Our pillar page.

Sorted, fast

Let’s fix it

Tell us what’s happening and we’ll diagnose it. Get a free review or call 01902 427 427.

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