Is Telexico CityFibre?

No — Telexico is an independent UK ISP that resells CityFibre-based products through wholesale channels. CityFibre owns the underlying alt-network; Telexico delivers the managed service to your business.

How do I know if CityFibre is at my address?

Telexico runs a live address-level check — we look up CityFibre coverage at your specific postcode and unit. Sometimes available now, sometimes coming, sometimes not their network. Honest answer in 24 hours.

Is CityFibre faster than Openreach?

At headline tiers similar (both deliver 1Gbps+). CityFibre is more consistently symmetric at competitive pricing — useful where upload matters. Openreach's footprint is wider nationally; CityFibre's footprint is denser where they've built.

Is CityFibre cheaper than Openreach?

Often slightly — especially at symmetric tiers — but it varies by product and provider. Telexico quotes against your specific address and gives you the comparison honestly.

What's the install time?

Typically 10-15 working days where the building is already CityFibre-enabled. Where the building isn't enabled, CityFibre civils may add 4-8 weeks. Survey first confirms.

What about VoIP over CityFibre?

Works very well — CityFibre's symmetric upload supports hosted VoIP with plenty of headroom. QoS configured on the managed router so voice always stays clear.

Can you bundle hosted phones?

Yes — most CityFibre customers do. One Telexico provider, one bill, one engineer when something needs attention.

CityFibre · UK alt-network · Gigabit symmetric · UK install · Live support

Phone system keeps failing?

If your phone system keeps failing, it’s usually ageing hardware or dying lines. Here’s why — and the reliable cloud replacement.

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Tailored around your business, not a fixed package.

Free infrastructure review — no obligation, no hard sell, no commodity pricing pressure.

🚀 Get a Free Quote 📞 0121 268 0121

⚡ Free review 💬 Tailored to you 🔒 No obligation

Based & managed

Bill & UK team

Day install

Common causes

Why it happens.

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Ageing on-site PBX

Old hardware fails and is costly to fix.

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Dying ISDN/PSTN

These lines are being switched off by 2027.

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No support

Nobody local to fix it fast.

The fix

How Telexico solves it.

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Cloud phone system

No on-site box to fail — hosted in resilient data centres.

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Keep your numbers

We port them across with no disruption.

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Local support

We run and support it for you.

Common questions

Frequently asked questions

Why does my phone system keep failing?

Usually ageing on-site hardware or dying ISDN/PSTN lines being retired by 2027.

What should I replace it with?

A cloud phone system — reliable, flexible and switch-off ready.

Will I lose my numbers?

No — we port them across.

Networks & options

Explore more

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Let’s fix it

Tell us what’s happening and we’ll diagnose it. Get a free review or call 0121 268 0121.

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